Gucci Client Service Expert
4 weeks ago
About the Role
We are seeking a Client Advisor to join our dynamic team in our Melbourne Collins Street store. As a Client Advisor, you will be responsible for offering every customer a unique experience and turning their dreams into a Gucci creation.
Your Key Responsibilities
- Drive and achieve individual and team KPIs, including sales targets, client outreaches, average ticket, NPS and conversion rate.
- Engage with clients and build long-term relationships using various clienteling tools.
- Participate in ongoing product knowledge and sales training modules.
- Support the back-of-house team with cycle count and stock take processes as required.
What We're Looking For
- Full availability across Monday – Sunday.
- Previous experience in luxury retail would be advantageous.
- A brand ambassador with a passion for delivering great service.
- A team player willing to work together in achieving store targets and KPIs.
- Energetic with a positive attitude.
- Excellent communication skills both verbal and written.
Why Work with Us?
This is a great opportunity to join the Gucci adventure and contribute to the development of the business. We are committed to fostering internal mobility and promoting leadership skills. Our diverse workforce is made up of talented and unique individuals who are passionate about delivering great service.
Gucci is committed to building a diverse workforce and welcomes applications from all qualified candidates. We believe diversity enriches the workplace and helps us adapt to a changing world.
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