Technical Customer Support Specialist

1 week ago

Brisbane, Queensland, Australia beBeeCustomer Full time $65,000 - $85,000

Career Advancement Opportunity

Are you a motivated and results-driven individual seeking to take your career to the next level? Perhaps you've been working on the tools for several years and are now ready to transition into a role where you can utilize your technical expertise to deliver exceptional customer service.

As a key member of our team, you will be responsible for handling incoming calls, requests for service, parts, and providing technical assistance to our valued customers. You will work closely with our Service Manager and have the opportunity to develop your skills and advance your career within our company.

We're looking for someone with strong communication skills who can demonstrate their knowledge and reassure our customers that they're in good hands. A current driver's license is also required.

The ideal candidate will possess knowledge of mowers and outdoor equipment, as well as strong computer skills and attention to detail. They will also be able to work autonomously and as part of a team.

Our organization offers comprehensive training and development opportunities, and we encourage you to bring your ideas and suggestions for improving processes within the office.

  • Key Responsibilities:
  • Handle incoming calls, requests for service, parts, and provide technical assistance to customers
  • Work closely with the Service Manager to develop skills and advance career
  • Provide excellent customer service and communicate effectively
  • Maintain accurate records and follow up on customer inquiries

Benefits Include:

Opportunity to advance your career and develop new skills

Comprehensive training and development programs

Collaborative and dynamic work environment

Competitive compensation and benefits package

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