Senior Leader in Claims Management

2 days ago

Darwin, Northern Territory, Australia beBeeLeadership Full time $90,000 - $120,000

About the Role

We are seeking a highly motivated and experienced Senior Leader in Claims Management to lead our dynamic team of dedicated staff who manage workers compensation claims, promoting safe, timely and durable return to work outcomes for injured workers.

This role provides a unique opportunity to lead a team in a fast-paced work environment, further developing your leadership skills and contribute to a vibrant and collaborative culture, along with continual improvement of our service offerings, to both internal and external stakeholders.

Key Responsibilities

  • Lead a team of Claims and Specialist personnel with varying levels of experience within the workers compensation space
  • Contribute to shaping our Culture through high levels of people engagement, recognising the importance of diversity and increasing people's satisfaction levels and having pride in our goals
  • Participate in workforce planning and recruitment activities for the function
  • Mentor your team and provide coaching and professional support to ensure they reach their full potential
  • Analyse team performance trends and projections, and implement remedial action to resolve issues where required
  • Promote a culture which ensures compliance to our business processes is adhered to
  • Identify areas of opportunity within your team and the business and take any action to improve outcomes for our customers and people

About You

To be successful in this role, you will have:

  • Demonstrated experience in senior leadership/management, within a high-volume and fast-paced environment, or significant experience in workers compensation claims management and providing coaching
  • Knowledge of general business and administrative practices and managing cost effective business activities
  • Experience in managing performance through qualitative and quantitative metrics
  • Excellent verbal and written communication skills and the ability to interact professionally with a diverse group of stakeholders
  • Exceptional time management and organisational skills
  • A strategic mindset and approach to work
  • A strong sense of team and collaboration
  • A resilient attitude

What We Offer

In addition to a competitive salary, we offer a wide range of benefits, including flexible working options, supportive learning and career pathways, ongoing access to training and career development, novated leasing opportunities, paid parental leave, employee recognition awards and service milestone recognitions, peer support program, annual flu vaccinations, and more.

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