Retail Sales Associate

1 week ago

Bondi Junction, New South Wales, Australia Cash Converters Full time

Cash Converters is a leading provider of personal finance solutions, offering customers a range of affordable options to manage their finances.

We are seeking a Retail Sales Associate to join our team at our Bondi Junction Store, working part-time hours.

About the role

  • This is a retail-based position where you will provide exceptional customer service and support to customers in our Personal Finance department.
  • You will be responsible for completing transactions in line with compliant practices, using your knowledge of personal finance to assist customers in finding suitable solutions.
  • Proactively promote our Personal Finance services to customers, generating new business opportunities.
  • Liaise with customers in a professional and respectful manner, ensuring a high level of customer satisfaction.
  • Work towards achieving individual and store targets, contributing to the success of our team.

About you

  • You will have a strong understanding of the sales process and be passionate about meeting targets.
  • Be able to build strong relationships with customers, encouraging repeat business and loyalty.
  • Ideally, you will have a basic understanding of the personal finance industry and its principles.
  • Be interested in technology and have basic Microsoft suite skills.
  • Have previous experience in a customer service role, with a proven track record of delivering excellent customer service.

What's on offer

  • Exclusive access to 'Cashies Rewards', featuring discounts and cash-back offers from over 400 retailers.
  • A dynamic and supportive work environment, with opportunities for career development and growth.
  • Ongoing quarterly store and team bonuses, with full paid training provided.
  • Paid parental leave, salary packaging for a novated car lease, and health insurance discounts.
  • 30% in-store discount, plus access to our wellness activities: Move, Munch, Money, and Mind.

Cash Converters is a proudly Australian business, with over 30 years of experience in the retail, pawnbroking, and personal finance industry. We support diversity, inclusion, and equal opportunity, encouraging people from all backgrounds to apply.

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