
Operational Customer Service Leadership Role
2 weeks ago
This role involves leading a team responsible for managing customer interactions and service delivery.
- Manage a team of internal and external resources to ensure quality outcomes aligned with service level agreements.
- Develop initiatives to improve efficiency and performance across customer service operations.
Key responsibilities include:
- Allocating tasks and resources to manage workload peaks and troughs.
- Applying specialised knowledge to facilitate appropriate client outcomes.
- Leading staff capability development and performance management.
- Reporting on quality and performance, escalating sensitive issues as needed.
To be successful in this role, you will need:
- Proven experience supervising and developing staff.
- A strong background in customer service environments.
- The ability to manage competing priorities and drive operational efficiency.
- Excellent communication and stakeholder engagement skills.
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Customer Service Leader
1 week ago
Newcastle, Australia Senior Leadership InfraBuild Full time**About the role**: This is an office-based role working as part of the Cyclone Brand, you will bring your strength in leadership to support and drive the Rural Sales and Marketing team, this role is an essential role in looking after and being the voice of our customer base. Key responsibilities include: - Supporting our internal and external customers -...
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Customer Service
3 days ago
Newcastle, New South Wales, Australia Senior Leadership Infrabuild Full time**About the role**:An exciting opportunity for someone with experience in sales administration or customer service to join a market leader in the rural industry. This role is the hub between our sales teams on the road, despatch centres, and various depots across ANZ, ensuring seamless operations and exceptional service delivery. Key responsibilities...
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Customer Service Specialist
1 week ago
Newcastle, Australia Senior Leadership InfraBuild Full time**About the role**: Join a successful branch in **Newcastle** and be part of collaborative and supportive team. You will be working closely with Account Managers, Warehousing and the Leadership team, ensuring customers are having a continuously positive experience. This is an exciting opportunity to gain skills and exposure in a fast-paced environment,...
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Culinary Leadership Role
1 week ago
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Customer Service Specialist
3 days ago
Newcastle, New South Wales, Australia Senior Leadership Infrabuild Full time**About the role**:Join a successful branch in **Newcastle** and be part of collaborative and supportive team. You will be working closely with Account Managers, Warehousing and the Leadership team, ensuring customers are having a continuously positive experience.This is an exciting opportunity to gain skills and exposure in a fast-paced environment, dealing...
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School Leadership Role
3 days ago
Newcastle-Maitland, Australia beBeeLeadership Full time $120,000 - $160,000This is a key leadership position within our senior leadership team. As the Head of Junior School, you will be responsible for fostering a sense of unity and cohesion across the school community.Key ResponsibilitiesFostering a collaborative environment and building high-performing teamsLeading with integrity, emotional intelligence, and clarity to drive...
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Christmas Customer Service Role
1 week ago
Newcastle-Maitland, Australia beBeeOpportunity Full time $35,000 - $55,000Job Opportunity - Christmas CasualsWe are seeking enthusiastic, motivated and highly skilled individuals to join our team as Christmas Casuals. These roles will provide an opportunity to contribute to a high-performance culture and deliver exceptional customer experiences in our stores.Responsibilities:Provide assistance across various areas within the store...
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Retail Leadership and Operations Expert
1 week ago
Newcastle-Maitland, Australia beBeeLeadership Full time $60,000 - $80,000Key Job DetailsThe Assistant Store Manager plays a pivotal role in delivering exceptional customer experiences, meeting sales targets, and maintaining high standards. They support the Store Manager by overseeing day-to-day operations, coaching, and motivating the team.This is a hands-on leadership position requiring strong communication skills and a passion...
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Maritime Operations Leadership Role
2 weeks ago
Newcastle, New South Wales, Australia beBeeLeadership Full time $80,000 - $100,000We are seeking an experienced Maritime Operations Leader to drive exceptional customer service and operational excellence in our Newcastle port operations.Key responsibilities include:Managing a high-performing team, coordinating and supporting port calls, and developing strong local and industry networks.Implementing and optimizing procedures to ensure...
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Technical Service Leadership Role
2 days ago
Newcastle, New South Wales, Australia beBeeManager Full time $100,000 - $120,000Leadership Team ManagerThe core responsibility of this role is to oversee, manage and train a team in day-to-day operations. Ideally, the candidate will possess at least one year of experience in supervising staff in a customer-facing or support environment.Key ResponsibilitiesSupervise daily activities and implement operational processes.Allocate tasks...