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Service Operations Manager

2 months ago

KalgoorlieBoulder, Australia Epiroc Australia Pty Ltd Full time
About the Role

We are seeking a highly skilled Service Supervisor to join our team at Epiroc Australia Pty Ltd. As a Service Supervisor, you will play a critical role in ensuring the safe and efficient operation of our service centre.

Key Responsibilities
  • Promote and maintain a safe and compliant work environment
  • Coordinate and supervise technicians to deliver exceptional service
  • Build sustainable relationships with all stakeholders and provide exceptional customer service
  • Identify and coordinate employee training and development needs
  • Apprentice program management
  • Rock drill and component overhauls
Requirements
  • Extensive multidisciplinary supervision knowledge and experience in an OEM environment
  • Relevant Trade Certificate
  • Planning and resource experience
  • Effective people management and leadership skills and experience
  • Excellent communication skills
  • Problem-solving ability and trouble shooting skills
  • Commitment to providing quality customer service
  • Ability to handle and work under pressure
  • Good report writing ability and proficient computer literacy
What We Offer
  • Super on all hours worked
  • Company paid Income Protection
  • Unlimited career opportunities
  • Paid parental leave for primary and non primary carers
  • Above NES long service leave
  • Years of service recognition awards
  • Training and mentorship opportunities
About Epiroc Australia Pty Ltd

Epiroc Australia is part of a large global company that operates in 150 countries and employs over 13,000 people worldwide. With a strong focus on automation technology, Epiroc markets and services well known mining equipment as well as extensive ranges of consumables and other mining and construction related equipment.

We are an equal opportunity employer and encourage women, Aboriginal, Torres Strait Islander people and people from culturally diverse backgrounds to apply.