Help Desk Support Specialist

5 days ago

Brisbane, Queensland, Australia beBeeSupport Full time $55,000 - $85,000

Job Title

About the Role

We are seeking a skilled Service Desk Analyst to join our team. As a key member of our IT division, you will play a vital role in ensuring high levels of customer service and providing advanced troubleshooting and advice.

The Job Description
  • You will be the first point of escalation, ensuring quality information is delivered to internal teams and providing expert technical support.
  • You will handle tickets and work with stakeholders to ensure timely resolution and high levels of customer satisfaction.
  • You will demonstrate ownership and confidence when dealing with customers.
About You
  • You have a solid technical background and excellent communication skills.
  • You can question, analyse and provide effective solutions to complex problems.
  • You can prioritise and execute tasks in a fast-paced environment.
  • You have relevant experience in a Service Desk environment.
What We Offer
  • A temporary full-time opportunity (12 months) based in Eight Mile Plains.
  • The chance to work in a dynamic and supportive team environment.
  • Ongoing training and development opportunities.
Diversity and Inclusion

We value diversity in backgrounds, ideas, work styles and perspectives. We strongly encourage people with disability, Aboriginal and Torres Strait Islander people, mature aged workers and people from culturally and linguistically diverse backgrounds to apply.

We adhere to the National Principles for Child Safety and require all team members to be committed to child safety and well-being.

How to Apply

Please click apply to find out more about the role.

  • IT Help Desk Specialist

    3 days ago

    Brisbane, Queensland, Australia Mytra, Inc. Full time

    About the Role We are looking for a reliable and solutions-oriented IT Help Desk Specialist to join our team. This role is based fully onsite and is critical in ensuring that our employees have the tools, technology, and support they need to perform at their best. You'll handle a wide variety of IT support tasks, from onboarding new team members to...

  • IT Help Desk Specialist

    3 days ago

    Brisbane, Queensland, Australia Mytra, Inc. Full time

    About the RoleWe are looking for a reliable and solutions-oriented IT Help Desk Specialist to join our team. This role is based fully onsite and is critical in ensuring that our employees have the tools, technology, and support they need to perform at their best. You'll handle a wide variety of IT support tasks, from onboarding new team members to...

  • IT Help Desk Professional

    2 days ago

    Brisbane, Queensland, Australia beBeeExpertise Full time $80,000 - $110,000

    Job Title: Help Desk SpecialistAbout the Role:We are seeking skilled engineers to deliver onsite support services in various regions. The ideal candidate will have a strong background in IT and excellent communication skills.Key Responsibilities:Handle desktop/network issues promptly and efficientlyInstall and upgrade Operating Systems, ensuring seamless...

  • Help Desk Support Specialist

    5 days ago

    Brisbane, Queensland, Australia beBeeCustomerCentric Full time $60,000 - $75,000

    IT Service Delivery RoleThis position involves providing high-quality service to IT customers through a diverse range of tasks and activities.Key Responsibilities:Delivering exceptional customer experiences and responding to inquiries in a timely manner.Coordinating asset deployments, collections, and inventory management.eCommerce portal coordination,...

  • Help Desk Specialist

    3 days ago

    Brisbane, Queensland, Australia beBeeService Full time $75,000 - $85,000

    About the RoleWe are seeking a highly skilled technical professional to provide exceptional customer service to our users.Provide technical support and desktop assistance to agreed service levelsOffer first-level troubleshooting assistance via various communication channelsSupport Microsoft 365, Microsoft Teams, and other Microsoft applicationsAssist with...

  • IT Help Desk Officer

    1 week ago

    Brisbane, Queensland, Australia Piper Alderman Full time

    Join to apply for the IT Help Desk Officer role at Piper AldermanJoin to apply for the IT Help Desk Officer role at Piper AldermanYou will support the specialised IT team to deliver exceptional service to our internal clients in a national role. A role which will afford you the opportunity to develop and grow your skills and career. The role supports the...

  • Help Desk Operator

    3 weeks ago

    Brisbane, Queensland, Australia Stmarkscollege Full time

    About youWe need graduates with a willingness to learn and a good attitude. Our graduates contribute greatly to the Queensland Government, we really don't know what we would do without you Our graduates contribute to projects, programs, initiatives and ongoing business that keeps Queensland communities safe, healthy, happy and prospering.We welcome...

  • Help Desk Operator

    1 week ago

    Brisbane, Queensland, Australia Buscojobs Full time

    About youWe need graduates with a willingness to learn and a good attitude. Our graduates contribute greatly to the Queensland Government, we really don't know what we would do without you Our graduates contribute to projects, programs, initiatives and ongoing business that keeps Queensland communities safe, healthy, happy and prospering.We welcome...

  • Service Desk Support Specialist

    11 hours ago

    Brisbane, Queensland, Australia beBeeServiceDesk Full time $80,000 - $105,000

    Job DescriptionWe are seeking a skilled Service Desk Analyst to join our team in Brisbane. The successful candidate will be responsible for providing exceptional customer service and technical support to our users.In this role, you will work collaboratively with our team to deliver high-quality services and resolve technical issues efficiently.Key...

  • IT Technical Support Specialist

    3 days ago

    Brisbane, Queensland, Australia beBeeSupport Full time

    Job OverviewWe are seeking a skilled IT professional to fill the role of an IT Help Desk Specialist. This position is a great opportunity for someone who enjoys providing technical support and resolving complex issues in a dynamic work environment.Key Responsibilities:Employee Onboarding & Off-boarding: Set up user accounts, email, and access permissions for...