Help Desk Support Specialist

4 days ago

Brisbane, Queensland, Australia beBeeCustomerCentric Full time $60,000 - $75,000
IT Service Delivery Role

This position involves providing high-quality service to IT customers through a diverse range of tasks and activities.

Key Responsibilities:
  • Delivering exceptional customer experiences and responding to inquiries in a timely manner.
  • Coordinating asset deployments, collections, and inventory management.
  • eCommerce portal coordination, testing, and optimization.
  • Generating reports on time to meet stakeholder expectations.
  • Developing strong relationships with stakeholders to ensure superior customer satisfaction.
About This Opportunity
  • Minimum 2 years' experience in service desk or related customer-facing roles.
  • Knowledge of PC hardware and components procurement, including sourcing and logistics.
  • Excellent communication skills with the ability to work autonomously.
  • Strong organisational and time management skills, with a focus on meeting deadlines.
  • Customer-centric approach with attention to detail and quality.

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