Customer Support and Enrolment Specialist

4 days ago


Melbourne, Victoria, Australia Education Perfect Full time

Education Perfect is a leading provider of innovative learning solutions for educators. As a key member of our Essential Assessment team, you will play a vital role in delivering exceptional customer support and ensuring seamless enrolment experiences for our users.

Salary: $30 per hour

About the Role:

  • Provide top-notch customer support via phone and email during the 2025 enrolment season
  • Assist customers with student enrolment and invoicing queries on our Essential Assessment platform
  • Escalate complex issues to stakeholders while maintaining professional communication

What We're Looking For:

  • Excellent written and verbal communication skills
  • Strong attention to detail and organisational abilities
  • Ability to work calmly under pressure and build rapport with customers quickly
  • A comfort level with technology and willingness to learn new tools and processes

Location: Melbourne CBD office, no at-home/hybrid arrangements available. Work hours are from 8:00am to 3:00pm each day.



  • Melbourne, Victoria, Australia Chisholm Institute of TAFE Full time

    Job DescriptionWe are seeking an Administrative Enrolment Specialist to join our team at Chisholm Institute of TAFE.About the RoleThis is a part-time, fixed-term position until 31 December 2025. The successful candidate will be responsible for providing customer-focused enrolment services to meet customer needs and enhance Chisholm's business.Key...


  • Melbourne, Victoria, Australia Contour Education Full time

    Role OverviewWe are seeking a highly detail-oriented and proactive Billing & Enrolment Specialist to join our team at Contour Education. In this role, you will be responsible for managing the billing process, ensuring smooth enrolment operations, and supporting our customer service and sales teams with timely invoicing and account updates.Key...


  • Melbourne, Victoria, Australia Contour Education Full time

    About the RoleWe are seeking a highly detail-oriented and proactive Billing & Enrolment Specialist to join our team at Contour Education. In this role, you will be responsible for managing the billing process, ensuring smooth enrolment operations, and supporting our customer service and sales teams with timely invoicing and account updates.The ideal...


  • Melbourne, Victoria, Australia Swinburne Full time

    About the RoleSwinburne University is seeking a qualified and dedicated Enrolment Specialist (VET) to provide expert course advice to VET students on enrolment and study plan management. This role is critical to the student experience at Swinburne and provides support to students through their studies in a friendly and approachable way.As an Enrolment...


  • Melbourne, Victoria, Australia Contour Education Full time

    About the RoleWe're seeking a detail-oriented and proactive Billing & Enrolment Specialist to join our team, full-time (40 hours per week) at the Melbourne CBD campus.In this role, you will be the go-to person for managing the billing process, ensuring smooth enrolment operations, and supporting our customer service and sales teams with timely invoicing and...


  • Melbourne, Victoria, Australia Chisholm Institute of TAFE Full time

    Customer Focused Enrolment ServicesWe are seeking a highly skilled Student Enrolment Officer to join our team at Chisholm Institute of TAFE. This is a fantastic opportunity for an individual who is passionate about delivering exceptional customer service and has experience in administration.About the RoleThe Student Enrolment Officer will be responsible for...


  • Melbourne, Victoria, Australia Swinburne Full time

    About the RoleSwinburne University is seeking a qualified and dedicated Enrolment Specialist (VET) to provide expert course advice to VET students on enrolment and study plan management.Key ResponsibilitiesCoordinate student client services functions and deliver high-quality services to a range of stakeholders.Establish and communicate clear priorities from...


  • Melbourne, Victoria, Australia Swinburne Full time

    About the RoleSwinburne University is seeking a qualified and dedicated Enrolment Specialist (VET) to provide expert course advice to VET students on enrolment and study plan management. This role serves as the primary point of contact for VET teaching areas, academics, curriculum, students, and other university departments for specialized enrolment...


  • Melbourne, Victoria, Australia Swinburne Full time

    About the RoleSwinburne University is seeking a dedicated and qualified Enrolment Specialist (VET) to provide expert course advice and support to VET students. This role is critical to the student experience and involves managing study plans, providing specialized enrolment information, and serving as the primary point of contact for VET teaching areas,...


  • Melbourne, Victoria, Australia Chisholm Institute of TAFE Full time

    About the RoleWe are seeking an experienced administrative officer to join our team as a Student Enrolment Officer. As a key member of the Enrolment Services team, you will be responsible for providing high-quality customer service to students and the broader community. Your key responsibilities will include preparing and processing enrolment documentation,...


  • Melbourne, Victoria, Australia Chisholm Institute of TAFE Full time

    About the RoleThe Student Enrolment Officer is a key position within the Chisholm Institute of TAFE, responsible for providing exceptional customer service to students and the broader community. This role requires a high level of professionalism, attention to detail, and effective communication skills.Key ResponsibilitiesProvide accurate and timely...

  • Enrolled Nurse

    1 month ago


    Melbourne, Victoria, Australia Silver Chain Group Limited Full time

    About the RoleSilver Chain Group Limited is seeking an experienced Enrolled Nurse to join our team as a Home Care Specialist. As a key member of our community care team, you will provide high-quality care and support to our clients in the comfort of their own homes.Key ResponsibilitiesAssist clients with medication management, wound care, and other...


  • Melbourne, Victoria, Australia Gateways Support Services Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Administrative Support Specialist to join our Customer Experience team at Gateways Support Services. As an Administrative Support Specialist, you will play a vital role in ensuring the smooth operation of our office environment and providing exceptional support to our clients and staff.The...


  • Melbourne, Victoria, Australia Placing Heads Recruitment Full time

    About the RoleWe are seeking a highly motivated and organized Customer Support Specialist to join our team at Placing Heads Recruitment. As a key member of our support team, you will be responsible for providing exceptional customer service and support to our clients in the dental industry.Key ResponsibilitiesRespond to customer inquiries and provide...


  • Melbourne, Victoria, Australia Placing Heads Recruitment Full time

    About the RoleWe are seeking a highly motivated and enthusiastic Customer Support Specialist to join our team at Placing Heads Recruitment. As a key member of our support team, you will be responsible for providing exceptional customer service and support to our clients in the dental industry.Key ResponsibilitiesAnswer customer queries and provide accurate...


  • Melbourne, Victoria, Australia Chisholm Institute of TAFE Full time

    About the RoleWe are seeking a highly skilled and dedicated Student Enrolment Partner to join our team at Chisholm Institute of TAFE. As a key member of our Student Enquiry and Enrolment team, you will play a vital role in providing exceptional student support and ensuring a seamless enrolment experience.Key Responsibilities:Respond to student enquiries and...


  • Melbourne, Victoria, Australia Northern Health Authority Full time

    About the Opportunity:Northern Health's Graduate Enrolled Nurse Program is an exciting opportunity for recently qualified Enrolled Nurses to develop their skills and confidence in a supportive and clinically focused environment.As a Graduate Enrolled Nurse, you will have the chance to participate in a 12-month program that includes two six-month rotations in...


  • Melbourne, Victoria, Australia Atlas Partners Full time

    About the RoleWe are seeking a highly skilled and proactive Customer Support Specialist to join our team at Atlas Partners. As a key member of our Support Services team, you will be responsible for ensuring client satisfaction by providing exceptional support and working closely with our applications, development, and technical consultants.Key...


  • Melbourne, Victoria, Australia AmazingCo Full time

    About the RoleWe are seeking a highly motivated and enthusiastic Customer Support Specialist to join our team at AmazingCo. As a key member of our support team, you will be responsible for providing exceptional customer service to our clients, ensuring their experiences with us are nothing short of amazing.As a Customer Support Specialist, you will be the...


  • Melbourne, Victoria, Australia Education Perfect Full time

    About the RoleWe are seeking a highly skilled and detail-oriented Customer Support Specialist to join our Essential Assessment team at Education Perfect.In this role, you will provide exceptional support to our customers through phone and email, assisting with their enrolment and invoicing queries.You will be responsible for managing requests calmly and...