
Expert Software Implementer
13 hours ago
About the Role
You will be part of a team working with customers to achieve their business outcomes. As a Principal Technical Consultant, you will bring technical expertise to project teams, influencing the implementation of software products.
The Key Responsibilities include:
- Leading all technical aspects of project delivery and solution delivery.
- Presenting technical and business concepts to stakeholders.
- Configuring software applications and user interfaces.
- Working in culturally diverse, matrixed project teams.
- Identifying customer use cases, requirements, and other relevant inputs for successful deployment.
The Required Skills and Qualifications include:
- Strong technical understanding of infrastructure and operations management.
- Demonstrated experience in consulting and influencing.
- Certification in at least 3 of the following areas: service management, IT service management, hardware asset management, software asset management, discovery, service mapping, event management, cloud management.
Beyond these qualifications, preferred candidates will have experience in ITIL/CMDB implementations, ITSM processes, infrastructure knowledge of current compute, network, and storage platforms, Windows Domain and Unix System Administration, IT operations in enterprise environments, common IP protocols, monitoring tools like SCOM, SolarWinds & Netcool, automation, scripting with PowerShell, Perl, WMI, shell, Python, JavaScript, and cloud management platforms.
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