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Implementation Associate

2 weeks ago

Brisbane, Queensland, Australia Simpro Software Full time

Overview
Implementation Associate is responsible for providing client onboarding and retention initiatives, such as modular training or data and design services.
They work collaboratively with senior staff to assist in client deployments.
Benefits
Leave to foster personal connections, health & overall well-being
Employee Assistance Program
Generous Parental Leave Program
Paid Volunteer Leave Days
Public Holiday Exchange Scheme
Delicious, free, chef-prepared lunch daily on site
Enjoy up to 4 weeks a year of flexible \"Work from Anywhere\" time
Talent Referral Program – get rewarded for referring a friend to join our team
Casual dress and relaxed office environment
Fun team camaraderie and events
Opportunities for career progression and development
Diverse training & internal networking opportunities across all of our product lines
A range of other fantastic benefits
Check out our website for more about working at Simpro Group uk/company/careers#positions
Visit simprogroup.com/au/company/careers to learn more about us and our values.
What You'll Do
Provide data & design services to customers such as importing files and creating reports or output documents
Facilitate modular feature-based training of Simpro Group's products
Assist senior staff by working collaboratively to provide training or data & design services to onboarding or expansion clients
Help with customer preparation sessions or assist with administrative and project-related initiatives
Facilitate feature-based workshops or group learning modules
Develop and maintain product knowledge, including staying up to date with recent product releases
Work towards developing industry knowledge and business acumen
Pursue opportunities to promote customer features or add-on adoption
What You'll Bring
Excellent troubleshooting, problem-solving, organisational, and questioning skills
Proficiency in Google Suite is preferred
A good understanding of cloud-based technologies and systems
The ability to keep up with regular product rollouts and maintain expert knowledge of the Simpro suite of products
Ideally, experience of working in a data driven environment
An ability to stay focused on assigned tasks
An inquisitive and solution focused mindset
Core values
Core values required of all Simpro, AroFlo, BigChange & ClockShark employees: We Are One Team, We Are Customer Centric, We Are Growth Minded, We Are Accountable, We Celebrate Success.
Simpro, AroFlo, BigChange & ClockShark are equal opportunity employers with a best-of-class onboarding program and supportive team environments.
We embrace and support culture diversity and Equal Employment Opportunity.
Aboriginals, Torres Strait Islanders and minority groups are encouraged to apply.
We would like to take this opportunity to thank all candidates for their application.
Please note, no agencies will be accepted in the recruitment of this role.
Details
Seniority level: Entry level
Employment type: Full-time
Job function: Other
Industries: Software Development
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