Customer Service Advisor
2 weeks ago
We are seeking a Customer Service Representative to join our West Coast Customer Support teams.
In this role, you will be responsible for handling incoming customer calls and online enquiries, providing exceptional customer service at every interaction.
As a Customer Service Representative, you will deliver on key performance indicators (KPIs) and targets relating to sales, responsiveness, quality, and customer excellence.
You will own customer queries, delivering a first call resolution and highlighting potential repeat call drivers.
The ideal candidate will have the ability to demonstrate the value of the Alinta Energy brand and services at every customer interaction.
This is an exciting opportunity to grow your career while gaining exposure to industry-leading technology and developing skills to support and drive customer excellence.
About the Role: This full-time position offers a refined rotating roster of 8:00am – 6:00pm Monday-Friday and an occasional half day on Saturday from home.
Key Responsibilities:
- Provide exceptional customer service over the phone and online
- Deliver on KPIs and targets relating to sales, responsiveness, quality, and customer excellence
- Owning customer queries, delivering a first call resolution
What You'll Get:
- A competitive annual salary of $66,500 with potential bonuses
- Ongoing training and support from on-ground leadership
- Comprehensive paid training program
- Flexible work arrangements in a hybrid model
Why Choose Us?
- We discover better together
- A supportive and collaborative team environment
- Opportunities for growth and development
We are committed to responding to every applicant through the Circle Back Initiative Employer program.
-
Customer Service and Financial Solutions Advisor
2 weeks ago
Perth, Western Australia Great Southern Bank Full timeRole OverviewAs a Customer Service and Financial Solutions Advisor based in Perth CBD, you will play a vital role in providing exceptional support to our customers and helping them achieve their financial goals. Your key responsibilities will include serving as the first point of contact for our customers, understanding their needs, and offering tailored...
-
Customer Service and Fashion Styling Advisor
3 weeks ago
North Perth, Western Australia JACQUI E Full timeAt JACQUI E, we're looking for a Customer Service and Fashion Styling Advisor to join our team at Jacqui E Joondalup.This is an exciting opportunity to provide exceptional customer service and styling advice to customers, encouraging them to return to the store. To succeed in this role, you'll need to be passionate about delivering exceptional sales results,...
-
Senior Financial Services Advisor
2 weeks ago
Perth, Western Australia Commonwealth Bank of Australia Full timeWe are seeking a skilled and dedicated Senior Financial Services Advisor to join our team at the Commonwealth Bank of Australia.The estimated salary for this role is $70,000 - $100,000 per annum, depending on experience.As a Senior Financial Services Advisor, you will play a critical role in delivering exceptional customer service and providing financial...
-
Financial Services Advisor
2 weeks ago
Perth, Western Australia Commonwealth Bank of Australia Full timeWe are seeking a skilled Financial Services Advisor to join our team at the Commonwealth Bank of Australia.About the RoleThis is a fantastic opportunity for a passionate customer service professional to deliver exceptional banking experiences for our 10 million+ personal and small business customers.You will be working in one of our Multi-Channel Branches,...
-
Customer Experience Advisor
1 week ago
Perth, Western Australia BWA Group Services Pty Ltd Full timeAbout the RoleAs a Customer Experience Advisor with BWA Group Services Pty Ltd, you will be responsible for providing exceptional phone-based support to our customers 24/7. This is a part-time or full-time opportunity that offers a flexible schedule, with hours spanning across 7 days a week.Your Key ResponsibilitiesYou will be the primary point of contact...
-
Customer Service Representative
3 weeks ago
Perth, Western Australia Velocity Truck Centres Full timeAbout the RoleWe are seeking a dedicated Customer Service Advisor to join our team at Daimler Trucks Perth. As a key member of our customer support team, you will be responsible for delivering an exceptional customer experience.Your Key Responsibilities:Manage service and repair booking inquiries efficientlyRespond to customer inquiries via email and...
-
Home Lending Advisor
2 weeks ago
Perth, Western Australia Lendi Full timeCompany OverviewAussie is the largest retail mortgage broking network in Australia and the country's #1 brokerage. With over 220 stores and 1000 brokers nationwide, we've revolutionised the Australian mortgage market forever.Our mission is to change the way Australians experience home lending - for good. Over the past 30 years, we've helped more than 1...
-
Energy Solutions Advisor
2 weeks ago
Perth, Western Australia Synergy Full timeSynergy is a leading energy company in Western Australia, committed to delivering secure electricity to homes and businesses. We are investing $3 billion in large-scale renewables development and creating opportunities for our people to contribute to the growth of innovative solutions.As an Energy Solutions Advisor with Synergy, you will be part of our...
-
Beauty Advisor
1 week ago
Perth, Western Australia MAC Full timeFull-Time Beauty Advisor Opportunity at MAC Travel RetailAbout the Role: We are seeking a talented and customer-focused individual to join our team as a Full-Time Beauty Advisor at Perth International Airport. This is an excellent opportunity for someone who is passionate about delivering exceptional customer service and has a keen interest in the beauty...
-
Customer Service and Sales Representative
1 week ago
Perth, Western Australia RAC of WA Full timeRAC WA is one of Western Australia's most iconic and trusted brands, providing exceptional support to its members through various departments. We pride ourselves on investing in our staff's growth, development, and utilization of their strengths and skills.Our sales and customer service teams work towards achieving outstanding results, with a focus on...
-
Pilbara Customer Service Manager
2 weeks ago
Perth, Western Australia Rio Tinto Full timeAbout the RoleWe are seeking a highly skilled Pilbara Customer Service Manager to join our Utilities function at Rio Tinto. This exciting role offers an exceptional opportunity for a customer-focused individual to lead the management of electricity and water-related customer service functions for Pilbara Utilities.Reporting to the Principal Advisor...
-
Claims Advisor
3 weeks ago
Perth, Western Australia Vero Insurance Full timePosition OverviewWe are seeking an experienced Claims Advisor to join our team in Perth. As a key member of our claims team, you will play a crucial role in providing exceptional customer service and driving positive outcomes for our clients.
-
Luxury Beauty Advisor
3 weeks ago
Perth, Western Australia Tom Ford Full timeTom Ford - Luxury Beauty AdvisorAbout the Role:We are seeking a talented Luxury Beauty Advisor to join our team in Perth Airport. As a key member of our retail team, you will provide exceptional customer service and expert advice on our prestige beauty products.Your primary responsibility will be to deliver outstanding in-store experiences that educate,...
-
Customer Service Professional
1 month ago
Perth, Western Australia Hitachi Construction Machinery Full timeAbout UsHitachi Construction Machinery (Australia) Pty Ltd is a renowned manufacturer of construction and mining equipment, delivering high-quality products and services.OpportunityWe are seeking a skilled Product Support Advisor to join our Tom Price team for an exciting new project.As a key member of our team, you will be responsible for providing...
-
Clinical Advisor
2 weeks ago
Perth, Western Australia CC Medical Full timeWe are seeking a highly skilled Clinical Advisor to join our team at CC Medical.Key ResponsibilitiesTo provide expert clinical guidance and support to our clients across various psychiatric cases.As a Clinical Advisor, you will play a crucial role in shaping the direction of our services and ensuring that our clients receive the highest quality care.About...
-
Customer Service Advisor
3 weeks ago
Perth, Western Australia Programmed Full timeJob DescriptionA highly customer-focused individual is required to join our team as a Service Centre consultant.This role will involve providing high-quality customer service, taking calls from facility contacts to log and process maintenance work orders for completion. The successful candidate will have excellent communication skills and the ability to...
-
Corporate Beauty Advisor
3 weeks ago
Perth, Western Australia Estée Lauder Companies Full timeCorporate Beauty AdvisorWe are seeking a skilled Corporate Beauty Advisor to join our team in Perth. As a key representative of The Estée Lauder Companies, you will be responsible for delivering exceptional customer service and driving sales growth through personalized beauty experiences.About the RoleThis is an exciting opportunity to work with a global...
-
Automotive Service Consultant
1 week ago
Perth, Western Australia Automotive Personnel Full timeAbout UsAt Automotive Personnel, we're dedicated to connecting experienced professionals with exciting opportunities in the automotive industry.Job OpportunityService Advisor RoleWe are currently seeking a skilled Service Advisor to join our team. As a Service Advisor, you will be responsible for providing exceptional customer service and technical expertise...
-
Energy Solutions Advisor
3 weeks ago
Perth, Western Australia Synergy Full timeWe are seeking a highly skilled and empathetic Energy Solutions Advisor to join our Customer Business Unit based in Perth CBD. As a key member of our team, you will provide exceptional customer service, professionalism, and empathy to support Synergy's vulnerable customers.The primary purpose of this role is to empower and educate customers to manage their...
-
Claims Advisor
1 week ago
Perth, Western Australia Vero Insurance Full timeWe are seeking a highly skilled Claims Advisor to join our team at Vero Insurance in Perth. As a key member of our claims team, you will play a vital role in delivering exceptional customer service and driving positive outcomes for our clients.About the RoleThe successful candidate will have a proven track record of experience in Workers Compensation claims,...