Community Outreach Specialist

7 days ago


East Ballina, New South Wales, Australia St Vincent de Paul Full time

About Us

The St Vincent de Paul Society is a leading provider of community support services, committed to serving people in need and shaping a more just and compassionate society. We value diversity as a strength in our work with local communities.

  • Salary: $37 - $40.05 per hour (SCHCADS Award LV3)

Your Role

We're looking for dedicated individuals to join our dynamic team at Marys Place as Support Workers. This role involves providing essential support to clients in our Homelessness and Housing Services.

Your Responsibilities

  • Client Support:
    • Work closely with clients, offering hands-on assistance and helping new clients with entry and assessments.
    • Maintain an inclusive, trauma-informed approach to ensure clients feel safe and valued.
  • Case Collaboration:
    • Support clients in line with their case plans, collaborating with the case management team to deliver well-rounded, consistent support.
  • Daily Operations:
    • Help with daily site operations, ensuring a welcoming environment for all.
  • Advocacy & Communication:
    • Act as a client advocate when needed, liaising with internal and external resources to connect clients to essential services.

You Will Need

  • Qualifications:
    • Certificate or equivalent experience in a related field, or ongoing tertiary study.
  • Communication Skills:
    • Excellent written and verbal communication skills, with a commitment to high-quality customer service.
  • Team-Oriented Attitude:
    • Ability to work independently and collaboratively, exercising sound judgment in crisis situations.
  • Non-Judgmental Approach:
    • A compassionate, ethical approach toward clients and colleagues, maintaining an open, inclusive attitude at all times.

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