Community Support Specialist

6 days ago


East Ballina, New South Wales, Australia St Vincent de Paul Full time
About Us

The St Vincent de Paul Society is a leading provider of community support services, committed to serving people in need and shaping a more just society. Our inclusive work environment values diversity as a strength in our community services. We believe our employees are key to our success, offering Learning and Development programs to enhance careers across various teams.

For more information about working at Vinnies, click here.

  • Permanent Part-time: 16 hours per week with flexibility on hours.
  • SCHCADS Award LV3 hourly rates range from $37 - $40.05 per hour.
  • Not-for-profit salary packaging offers tax-free benefits, increasing take-home pay.
  • Career development paths are available, with a focus on employee growth.
Your Role

We're seeking compassionate individuals to join our dynamic team at Mary's Place as a Community Support Specialist. This role involves providing essential support to clients in our Homelessness and Housing Services. You'll work closely with clients, maintaining an inclusive and trauma-informed approach to ensure they feel safe and valued.

Your Responsibilities
  • Client Support: Work closely with clients, offering hands-on assistance at our site and helping new clients with entry and assessments.
  • Case Collaboration: Support clients in line with their case plans, collaborating with the case management team to deliver well-rounded, consistent support.
  • Daily Operations: Assist with daily site running, ensuring a welcoming, safe, and clean environment for all.
  • Advocacy & Communication: Act as a client advocate when needed, liaising with internal and external resources to connect clients to essential services.
  • Creating a Welcoming Space: Oversee site activities, manage the flow of people, and maintain a positive atmosphere.
You Will Need
  • Qualifications: Certificate or equivalent experience in a related field or ongoing tertiary study.
  • Communication Skills: Excellent written and verbal communication skills with a commitment to high-quality customer service.
  • Team-Oriented Attitude: Ability to work independently and collaboratively, exercising sound judgment in crisis situations.
  • Non-Judgmental Approach: A compassionate, ethical approach toward clients and colleagues, maintaining an open, inclusive attitude at all times.

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