Customer Experience Leader

12 hours ago

Melbourne, Victoria, Australia beBeeLeadership Full time $90,000 - $105,000
Job Overview

We are seeking a highly skilled Customer Experience Leader to join our team. As a key member of our leadership group, you will be responsible for driving sales performance and delivering exceptional customer service.

This role involves motivating a high-performing team, ensuring seamless daily operations across multiple locations, and creating an outstanding customer experience.

Key Responsibilities
  • Lead and motivate a team of professionals to exceed sales targets
  • Drive face-to-face ticket sales and deliver strong commercial results
  • Create a culture of excellent customer service across all locations
  • Manage rosters, operations, and performance reporting
  • Coach your team to grow, develop, and succeed in their roles
Requirements
  • Proven experience in a fast-paced sales environment
  • Natural leader with excellent communication and decision-making skills
  • Passion for customer service and developing others
  • Ability to manage operations across multiple sites and shifts
  • Tech-savvy and confident with data-led decision making
What We Offer
  • A competitive compensation package
  • Ongoing training and development opportunities
  • A collaborative and dynamic work environment
  • The chance to make a real difference in the lives of our customers
About Us

We are a forward-thinking organization dedicated to providing exceptional customer experiences. Our team is passionate about delivering results-driven solutions that exceed our customers' expectations.

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