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Melbourne, Victoria, Australia beBeeLeadership Full time $90,000 - $105,000Job OverviewWe are seeking a highly skilled Customer Experience Leader to join our team. As a key member of our leadership group, you will be responsible for driving sales performance and delivering exceptional customer service.This role involves motivating a high-performing team, ensuring seamless daily operations across multiple locations, and creating an...
Customer Experience Leader
2 weeks ago
We are seeking a highly motivated and experienced professional to lead our store team in delivering exceptional customer experiences.
The ideal candidate will have a proven track record of driving sales growth, building high-performing teams, and exceeding performance targets.
- Minimum 2 years of experience working as a successful retail Store Manager
- Demonstrated commercial acumen with the ability to exceed sales, wages and shrinkage KPIs
- A natural leader connected to the learning and development of an engaged team
The Customer Experience Leader will be responsible for:
- Driving a customer-focused culture, creating a memorable and seamless experience with every interaction
- Embracing the fun nature of the brand and creating a welcoming and inclusive environment for all
- Engaging and empowering the team through ongoing training, mentoring, and collaboration
- Converting customer interactions to sales by demonstrating product knowledge
We offer a competitive salary and benefits package, including:
- Up to 40% off our product range
- Generous discounts across all brands
- Monthly and seasonal bonus potential
- Career development opportunities
- A clear career pathway towards future leadership opportunities
We are a unique Australian Retail Group with a global vision, dedicated to making self-care an enjoyable journey for kids and teens. We pride ourselves on our inclusive family-oriented culture and commitment to creating a fun space to explore our products that are kid-picked and parent-proofed.
