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Customer Service and Sales Consultant

1 month ago

Tweed Heads, New South Wales, Australia Telstra Full time
Unlock a Rewarding Career in Retail Sales

We are seeking an enthusiastic and skilled Customer Service and Sales Consultant to join our team at Telstra's Tweed City store. As a key member of our retail team, you will play a vital role in delivering exceptional customer experiences and driving sales growth.

About the Role

This part-time opportunity is perfect for those who thrive in fast-paced environments and are passionate about providing top-notch customer service. You will work closely with our customers to understand their needs and provide tailored solutions that meet their requirements. Your excellent communication skills and consultative approach will enable you to build strong relationships with customers and colleagues alike.

Key Responsibilities

  • To deliver exceptional customer experiences through outstanding customer service and product knowledge.
  • To identify and capitalize on sales opportunities, ensuring that customers are offered relevant products and services that meet their needs.
  • To maintain a high level of product knowledge, staying up-to-date on the latest technology and innovations.
  • To work collaboratively with colleagues to achieve sales targets and drive business results.

What We Offer

As a valued member of our team, you can expect:

  • A competitive salary range of $60,000 - $80,000 per annum (dependent on experience), reflecting your skills and contributions.
  • Ongoing training and development opportunities to enhance your skills and career prospects.
  • A dynamic and supportive work environment that fosters collaboration and growth.
  • The chance to work with a leading telecommunications company that values innovation, diversity, and inclusion.

Requirements

To succeed in this role, you will need:

  • Excellent customer service and communication skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks effectively.
  • Strong product knowledge and a willingness to learn and develop new skills.
  • A consultative approach and ability to build strong relationships with customers and colleagues.

Why Join Us?

Telstra offers a unique and rewarding career path for those who share our passion for delivering exceptional customer experiences. With a commitment to diversity, equity, and inclusion, we strive to create a workplace culture that values and celebrates individuality. If you're looking for a challenging and fulfilling role that aligns with your values, apply now