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Sales and Customer Service Representative

2 months ago

Tweed Heads, New South Wales, Australia Prouds Jewellers Full time

Prouds Jewellers is a renowned jewellery retailer with a legacy spanning over 120 years in Australia. We pride ourselves on providing high-quality, timeless pieces that exceed our customers' expectations.

Job Description

We are seeking an exceptional Sales and Customer Service Representative to join our Tweed City team. As a representative of our brand, you will be responsible for delivering outstanding customer service experiences while achieving sales targets and key performance indicators (KPIs).

Key Responsibilities:

  • Create professional and personalized service for customers to find their ideal jewellery piece(s)
  • Achieve set sales targets and KPIs
  • Complete in-house training to stay up-to-date with product knowledge, sales skills, and policies & procedures
  • Perform operational tasks, including stock replenishment, ticketing of stock, customer repairs, merchandising, and general housekeeping

Requirements:

  • Exceptional 1-on-1 selling skills while providing outstanding customer service experiences
  • A proven track record of achieving beyond sales targets and KPIs
  • Ability to work productively, individually, and as part of a team
  • Flexibility with working across our seven-day store roster

Benefits:

  • Commission scheme to reward and recognize your success
  • Generous staff discounts across our wide range of products
  • National career opportunities and support for your career growth
  • Opportunity to become part of our over 120-year history in Australia

Estimated Salary: $25-$35 per hour

This role offers a competitive hourly rate, ranging from $25 to $35 per hour, depending on experience. If you are a motivated sales superstar looking for a challenge within a supportive and fast-paced selling environment, we encourage you to apply.