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Dynamic Financial Services Account Lead

1 month ago

Sydney, New South Wales, Australia Hudson Australia Full time

Hudson Australia is seeking a seasoned Senior Account Manager to spearhead key client engagement in the financial services sector, overseeing loyalty program provision.

  • With circa $120K package + bonus, this role offers a competitive compensation opportunity.
  • This hybrid position involves 2 days of work at our North Sydney office.
  • Loyalty operations in financial services require a strategic and innovative approach.

We are looking for a Senior Account Manager with a proven track record, preferably with experience in both loyalty and financial services industries.

Key Responsibilities
  • Develop and execute cutting-edge marketing and customer engagement strategies, leveraging your loyalty and customer retention expertise.
  • Support client-led and internal projects, collaborating with clients and stakeholders to facilitate initial briefings, website/content management, and internal team coordination.
  • Ensure effective planning, briefing, management, and quality checks are conducted during campaign management, project delivery, and client engagement.
  • Utilize reports in Tableau for monthly program performance reporting and manage ad-hoc client reporting requests.
  • Assist in Tableau program changes that support financial forecasting and merchant CPP/RPP updates.
  • Cultivate strong relationships with multiple teams and decision-makers within the client organization, including loyalty/business teams, service delivery teams, marketing & acquisition teams, and finance teams.
  • Maintain a deep understanding of the client's business and strategic objectives, supporting overall strategy and challenges.
  • Contribute to the growth and development of the client account.

Hudson Australia offers a dynamic and challenging work environment. If you're interested in learning more about this opportunity, please contact us through the provided link, quoting Ref No. 241892.