Dental Practice Leader
6 hours ago
Bupa Dental Kew offers a career opportunity to lead a high-performing practice team in a positive environment for both staff and patients. This permanent full-time role is located on Barkers Road, close to public transport and onsite parking.
Job DescriptionThe Heart of the Role:
- Coach, lead & develop a high-performing practice team
- Assist with overall financial performance
- Maintain sterilization, infection control standards and stock control
- Patient management; greeting and welcoming patients, answering all phone enquiries, making & confirming appointments; checking, processing & managing customer accounts
- General administration including processing payments using EFTPOS & HiCaps
- Proactively market your practice to drive patient numbers
- Effectively manage the recruitment & selection for all practice staff
What You'll Bring:
- Previous dental experience desirable but we also welcome applications from successful managers from other industries
- Prior business and people management experience essential
- Proven track record of strong organizational skills, administrative and time management
- Exceptional communication, interpersonal, customer service skills and strong business acumen
- Understanding how to generate income and control costs
- Able to face into difficult conversations & deal promptly with issues when they arise
- Comfortable conversing with people from all walks of life, including dentists, patients, and your practice team
- Experienced in comprehending and managing the P&L for the practice
- The ability to communicate proficiently in both English and Mandarin is highly desirable for this role
Reward and recognition programs; A fantastic bonus scheme for managers where they can earn up to 20% of their salary if goals are met. Well-designed and fitted-out practices with the latest equipment/technology for great patient care and experience. Paid parental leave and standard leave entitlements. Networking opportunities across the business and with peers – over 140 practices Australia-wide. Significant Bupa product and service discounts - up to 40% health insurance discount.
Estimated Salary$120,000 - $180,000 per annum, depending on experience.
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