Strategic Partnership Lead

5 days ago


Sydney, New South Wales, Australia Tbwa ChiatDay Inc Full time

About Our Team

We're a team of talented and driven professionals who are passionate about working on a wide portfolio of accounts and having the opportunity to learn about many aspects of the payments industry. We're looking for a proactive and adaptable Account Manager to join our team in Sydney.

The ideal candidate is a strategic thinker with a hands-on mentality; someone who is eager to help the world's biggest brands grow while changing an industry. You'll work closely with other Account Managers and collaborate on many different accounts.

Your Responsibilities

  • Manage relationships with innovative international merchants, covering multiple industries and channels.
  • Drive commercial discussions for joint accounts, while striving to meet strategic and financial targets.
  • Prioritize and manage short and long-term projects with varying timelines across multiple accounts, leveraging internal support teams where relevant.
  • Work closely with the Technical and Product teams to manage the integration of the merchant, helping to identify improvements and developments for continued innovation.
  • Serve as a feedback loop for your customers internally.

What We're Looking For

  • A strategic thinker with excellent project management skills and the ability to lead and manage time-sensitive, cross-functional initiatives in a fast-paced, highly entrepreneurial environment.
  • Enjoy engaging others and developing strong working relationships internally and externally with customers.
  • Passionate about working on a wide portfolio of accounts and having the opportunity to learn about many aspects of the payments industry.
  • Eager to challenge yourself to identify commercial opportunities and drive commercial discussions with customers.
  • Strong time management skills and constantly looking for ways to work efficiently.
  • A natural communicator and team player with technical interest, knowledge, and understanding.


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