Customer Engagement Specialist
2 weeks ago
Job Description:
">We are seeking a skilled Customer Engagement Specialist to join our team. As a key member of our sales force, you will play a vital role in contacting clients and presenting information about free products available under the Victorian Energy Upgrade Programme.
">Key Responsibilities:
">- Contacting clients to present information about free products and services.
- Scheduling appointments for in-house installers and providing exceptional customer service.
- Maintaining accurate records of customer interactions and appointments.
Requirements:
">- Excellent Communication Skills: Proficiency in English is mandatory.
- Effective Customer Interaction: Ability to communicate effectively with customers and present information clearly.
- Active Listening and Solution-Finding Abilities: Skills to listen actively to customer queries and provide appropriate solutions.
- Time Management and Prioritisation: Ability to manage time efficiently and prioritise tasks effectively.
- Adaptability and Quick Learning: Fast learner with the ability to adapt to new information and procedures quickly.
Benefits:
">- Opportunity to work with a leading company in renewable energy upgrades.
- Supportive team environment.
- Professional development opportunities.
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