Customer Experience Liaison
5 days ago
A full-time Customer Service Coordinator role has become available at UniLodge, a leading provider of student accommodation in Australia and New Zealand. As a Customer Experience Liaison, you will be responsible for delivering exceptional customer service to our residents while maintaining a safe, secure, and healthy living environment.
About UsAt UniLodge, we pride ourselves on building inclusive communities that foster inspired living. Our company culture is built on trust, engagement, collaboration, and fun. We believe in investing in the wellbeing and professional development of our team members, offering access to ongoing training and career growth opportunities.
Key Responsibilities- Create a welcoming environment and provide a positive resident experience by being proactive and approachable.
- Assist with various inquiries related to student residency, studies, general needs, and overall wellbeing, demonstrating empathy and professionalism.
- Monitor and report concerns or issues related to resident safety and wellbeing, escalating them as necessary to ensure prompt resolution.
- Coordinate administrative tasks, including mail management, filing, and other duties, efficiently and effectively.
To succeed in this role, you will need:
- Eligibility to work in Australia.
- A National Police Check completed within the last 3 months.
- A Working with Vulnerable People's Check.
We offer a range of benefits to support your personal and professional growth, including:
- Access to ongoing training and career development opportunities.
- Performance recognition programs.
- Mental health and wellbeing tools and resources.
- Leave options, including study leave and parental leave entitlements.
The estimated salary for this role is $55,000 - $65,000 per annum, depending on location and experience.
-
Customer Experience Liaison
3 weeks ago
Canberra, ACT, Australia Murrays Full timeWe're seeking a skilled Customer Service Consultant to join our dynamic team at Murrays. As a frontline representative, you'll play a vital role in delivering exceptional customer experiences.The ideal candidate will possess great communication skills, customer service experience, and the ability to work effectively in a team and independently.A strong...
-
Customer Support Liaison
5 days ago
Canberra, ACT, Australia Data#3 Ltd Full timeJob OverviewData#3 Ltd is a leading Australian IT company with a strong presence in the industry. We are currently seeking a highly motivated Customer Support Liaison to join our team in Canberra.Role and ResponsibilitiesWe are looking for an individual who can provide timely and accurate support to Account Executives and Account Managers, contributing to...
-
Senior Customer Service Liaison
1 month ago
Canberra, ACT, Australia Canon Full timeAbout the RoleWe are seeking a highly skilled and motivated individual to join our team as a Senior Customer Service Liaison. In this role, you will be responsible for establishing and maintaining a day-to-day relationship with our government and corporate clients, providing excellent administration services and ensuring quality assurance standards are...
-
Customer Service Liaison Specialist
7 days ago
Canberra, ACT, Australia IMB Bank Full timeAt IMB Bank, we're looking for a highly motivated Customer Service Liaison Specialist to join our Canberra team. As a key member of our team, you will be responsible for delivering exceptional customer service and support to our customers in relation to their financial needs.The ideal candidate will have excellent communication and interpersonal skills, with...
-
Workplace Experience Liaison
3 weeks ago
Canberra, ACT, Australia CBRE Full timeCareer Path Opportunities at CBREWe are interested in people after casual work in the corporate sector to join our Work Your Way community and provide regular leave cover for a variety of different roles across our client accounts.This opportunity is ideal for someone who is confident in performing administrative tasks and working collaboratively, and is...
-
Government Liaison Coordinator
3 weeks ago
Canberra, ACT, Australia Hudson Full timeJob Title: Government Liaison CoordinatorAre you a motivated and organized individual looking for a challenging role in a fast-paced team environment? We have an exciting opportunity for a Government Liaison Coordinator to join our team at Hudson Australia.This role offers a unique chance to work closely with government agencies and stakeholders, providing...
-
RACGP General Practice Liaison Officer
3 days ago
Canberra, ACT, Australia RACGP Full timeGeneral Practice Liaison Officer OpportunityWe are seeking a highly skilled and motivated individual to fill the role of General Practice Liaison Officer at the Royal Australian College of General Practitioners (RACGP).About UsThe RACGP is the voice of general practitioners in Australia, supporting the backbone of our healthcare system through education,...
-
Customer Success Liaison
2 weeks ago
Canberra, ACT, Australia Teradata Full timeJob OverviewAt Teradata, we're seeking a seasoned Customer Success Manager to join our team. As a key member of our organization, you'll play a pivotal role in driving customer growth, satisfaction, and retention.Key ResponsibilitiesDevelop and execute tailored success plans to drive customer adoption and value realization of Teradata technologies.Foster...
-
Client Liaison Specialist
7 days ago
Canberra, ACT, Australia HOBAN Recruitment Full timeHOBAN Recruitment is seeking an experienced Client Liaison Specialist to join their team in Canberra.About the RoleAs a Client Liaison Specialist, you will play a vital role in engaging with clients and stakeholders, providing timely and informed advice, and assessing applications for housing assistance. Your strong communication and interpersonal skills...
-
Customer Service Liaison
7 days ago
Canberra, ACT, Australia Murrays Full timeWe are a 100% Australian family-owned business operating since 1966, providing daily express services across the country.Job SummaryThis role is ideal for someone with great communication skills and customer service experience. You will work in a busy 7-day team, interacting daily with our customers and assisting with enquiries.Key ResponsibilitiesProvide...
-
Customer Service Liaison
4 weeks ago
Canberra, ACT, Australia UniLodge Full timeAbout the RoleWe are seeking a dedicated and customer-oriented individual to join our team as a Customer Service Coordinator. As a key member of our team, you will be responsible for delivering a positive resident experience and providing exceptional customer service.Key ResponsibilitiesCreating a friendly environment and delivering a positive resident...
-
Customer Service Liaison
1 month ago
Canberra, ACT, Australia UniLodge Full timeAbout the RoleWe are seeking a dedicated and customer-oriented individual to join our team as a Customer Service Coordinator. As a key member of our team, you will be responsible for creating a friendly environment and delivering a positive resident experience.Key ResponsibilitiesAssist with a range of enquiries related to student residency, studies, general...
-
Customer Service Liaison
3 weeks ago
Canberra, ACT, Australia UniLodge Full timeAbout the RoleWe are seeking a dedicated and customer-oriented individual to join our team as a Customer Service Coordinator (CSC). The successful candidate will be responsible for creating a friendly environment and delivering a positive resident experience.Key ResponsibilitiesAssist with a range of enquiries related to student residency, studies, general...
-
Customer Service Liaison
3 weeks ago
Canberra, ACT, Australia First People Recruitment Solutions Full timeAbout the RoleThe successful candidate will contribute to the Territories Stolen Generations Redress Scheme, targeting the healing of trauma in Stolen Generations survivors.This role is focused on individuals removed from the Northern Territory, the Australian Capital Territory, and the Jervis Bay Territory during Commonwealth administration.As a Customer...
-
Student Employability Liaison
3 weeks ago
Canberra, ACT, Australia Australian National University Full timeRole Description:The Australian National University is seeking a highly skilled and dedicated professional to fill the position of Student Employability Liaison. This role will play a key part in providing career and employability support to students, academic and professional staff.Key Responsibilities:• Provide advice and support on internships, clinical...
-
Canberra, ACT, Australia RACGP Full timeOpportunity OverviewWe are seeking an experienced individual to join our team as a General Practice Liaison and Education Coordinator. This is a part-time (0.11FTE) fixed-term opportunity based in Murrumbidgee, ACT.About UsThe Royal Australian College of General Practitioners (RACGP) is the voice of general practitioners (GPs) in Australia, supporting the...
-
Strategic Client Liaison
2 weeks ago
Canberra, ACT, Australia Capgemini Full timeOur team is seeking a Strategic Client Liaison to join our Public Sector and Defence business in Australia. This role will drive business growth within the Defence and Defence Industries sector, leveraging Capgemini's expertise in digital transformation, cloud solutions, and data management.The ideal candidate will have a deep understanding of the Defence...
-
General Practice Liaison Officer
1 month ago
Canberra, ACT, Australia RACGP Full timeAbout the RoleWe are seeking a highly skilled and experienced General Practice Liaison Officer to join our team at the RACGP. As a key member of our team, you will be responsible for providing exceptional support to GP registrars and training programs.Key ResponsibilitiesAdvocate for the individual and collective needs of GP registrars participating in the...
-
Canberra, ACT, Australia Navitas Skilled Futures Full timeJob Title: Stakeholder Engagement and Community Liaison SpecialistAbout the Role:The Stakeholder Engagement and Community Liaison Specialist is responsible for developing and implementing engagement plans and initiatives with community, referring agencies, and other stakeholders to promote Government Services (GS) programs and a range of services.Key...
-
Customer Experience Manager
1 month ago
Canberra, ACT, Australia Cisco Full timeCustomer Experience ManagerWe're enhancing how we engage with customers, manage their journey, and collaborate across CX. Our goal is to make the customer experience more intuitive, enabling customers to maximize the value of their technology investments faster. By building trust and fostering long-term relationships, we are committed to placing customers at...