Customer Support Liaison

1 month ago


Canberra, ACT, Australia Data#3 Ltd Full time
Job Overview

Data#3 Ltd is a leading Australian IT company with a strong presence in the industry. We are currently seeking a highly motivated Customer Support Liaison to join our team in Canberra.

Role and Responsibilities
  • We are looking for an individual who can provide timely and accurate support to Account Executives and Account Managers, contributing to the achievement of sales targets.
  • This includes responding to internal and external queries, preparing quotations, assisting with sales proposal preparation, and maintaining close working relationships with stakeholders.

The ideal candidate will have minimum 2 years' experience in a sales administration or customer-focused support role, with strong negotiation and problem-resolution skills, as well as intermediate to advanced level of computer literacy.

About You
  • You will bring a proven track record of effective communication, demonstrated work history of ethical business practice, and intermediate to advanced level of Microsoft Office suite products.
  • Your expertise in using the Internet and MS Office suite products will enable you to effectively communicate with all stakeholders and contribute to Data#3's culture built on five core values: Honesty, Excellence, Agility, Respect, and Teamwork (HEART).
What We Offer
  • Estimated salary range: $65,000 - $80,000 per year.
  • A dynamic and inclusive work environment that encourages growth and development.
  • Ongoing training and professional development opportunities.
How to Apply

Please note that Data#3 will request reference checks and verification of your right to work in Australia as part of the recruitment process. All final applicants for this position will be asked to consent to a police check. Each application will be considered on its merits and inherent requirements of the role.



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