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Client Liaison Specialist

2 months ago

Canberra, ACT, Australia HOBAN Recruitment Full time

HOBAN Recruitment is seeking an experienced Client Liaison Specialist to join their team in Canberra.

About the Role

As a Client Liaison Specialist, you will play a vital role in engaging with clients and stakeholders, providing timely and informed advice, and assessing applications for housing assistance. Your strong communication and interpersonal skills will enable you to build rapport with diverse clients and represent the team at forums.

  • Engage with clients and stakeholders to understand their needs and provide tailored solutions.
  • Assess applications for housing assistance, applying trauma-informed principles and legislation.
  • Match resources to client needs, utilizing various IT systems and maintaining accurate records.
  • Represent the team at forums, advocating for complex clients and building relationships across sectors.
About You

To succeed in this role, you will require:

  • Experience working with vulnerable clients, preferably in the community sector.
  • Strong communication and interpersonal skills, with the ability to manage multiple IT systems.
  • Knowledge of client and trauma-informed practices, as well as human services legislation and policy.
What We Offer

We offer a competitive salary of $61,240 per year, plus 11.5% superannuation, and a full-time position with 37.5 hours per week. This opportunity allows you to make a significant impact in the lives of many and enjoy a healthy work-life balance.