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Luxury Retail Manager Opportunity

1 month ago

Brisbane, Queensland, Australia Michael Hill Full time

As a luxury retail leader, you will play a pivotal role in shaping the shopping experience at Michael Hill Chermside. With a focus on customer-centricity and team collaboration, you will help drive sales growth and deliver exceptional results.

About the Role

Salary and Benefits

We offer a competitive salary of $80,000 - $85,000 per annum, as well as a range of benefits to support your personal and professional development. These include:

  • An attractive monthly incentive program
  • Dedicated on-the-job training and individualised development plans
  • A supportive network of colleagues and leaders
  • Celebration of team and individual success through awards nights and events
  • Paid parental leave and volunteering leave

Key Responsibilities

You will be responsible for:

  • Overseeing store operations and managing performance
  • Coaching and developing team members to achieve sales and KPI targets
  • Creating and maintaining high-quality in-store displays and presentations
  • Building strong relationships with customers and team members
  • Working collaboratively with colleagues and leaders to drive business outcomes

Requirements

To succeed in this role, you will need:

  • Strong leadership and coaching skills
  • Excellent communication and interpersonal skills
  • A passion for luxury retail and customer service
  • A desire to progress into a store management position
  • Flexibility to work evenings, weekends, and public holidays

About Us

At Michael Hill, we value diversity and inclusion, and are committed to creating a workplace where all team members can thrive. We foster a culture of respect, empathy, and open communication, and are proud to be part of a renowned international jeweller with a long history of excellence.