Events Manager
2 days ago
We are seeking a skilled Event Coordinator to join our team. As the primary point of contact for venue inquiries, bookings, and coordination, you will be responsible for delivering exceptional service standards and smooth daily operations.
This role involves proactively seeking and securing conference and event bookings through in-person sales calls, telephone outreach, and on-site guest relations activities. You will be expected to coordinate all logistical elements of events, including staffing, catering, equipment, and vendor management.
Key Responsibilities:
- Liaise with clients to understand their event requirements and develop tailored event plans
- Coordinate all logistical elements of events, including staffing, catering, equipment, and vendor management
- Ensure the venue is set up and presented to the highest standards for each event
- Monitor budgets and provide regular progress updates to clients
- Identify opportunities to enhance the guest experience and make recommendations for venue improvements
- Maintain a list of suppliers to support the delivery of large events
- Support the wider team with various administrative and operational tasks as needed
- Manage restaurant reservations and respond to customer inquiries
- Ensure the highest level of visitor satisfaction and manage the FOH team to ensure smooth running of daily operations
- Manage opening and closing tasks for the restaurant, inclusive of End-Of-Day banking
- Contribute to content creation for social media
- Comply with organisational policies and procedures
The successful applicant must have:
- Minimum 2 years' experience in a similar events/venue co-ordination role, preferably within the hospitality or tourism industry
- Excellent communication and interpersonal skills with the ability to liaise effectively with a range of stakeholders
- Strong organisational and time management skills with a proven ability to multitask and work to tight deadlines
- Strong leadership skills
- Ability to work under pressure
- Ability to work autonomously at times as well as within a team
- A keen eye for detail and a solutions-focused approach to problem solving
- Proficiency with event management software and MS Office suite
- A passion for hospitality and creating exceptional guest experiences
We offer a value-driven organisation that promotes continual growth and development for its people. Some of our many benefits include:
- Professional development funding
- Discounted hotel stays globally
- Subsidised private health cover (following successful probation completion)
- Birthday leave to celebrate your special day
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