Claims Coordinator

1 week ago

Canberra, ACT, Australia beBeeCaseManagement Full time $80,000 - $125,000

Key Responsibilities

We are seeking a detail-oriented professional to manage Workers Compensation claims, ensuring prompt and efficient coordination between stakeholders.

About the Role

This is an exciting opportunity to play a key part in delivering exceptional customer experiences. As a case manager, you will:

  • Manage claims, ensuring timely and effective resolution.
  • Encourage and monitor client compliance with approved treatment plans.
  • Provide information and feedback on claims activity to underwriters.
  • Negotiate cost-effective treatment while maintaining quality care.

Our Ideal Candidate

To succeed in this role, you will have:

  • Experience within the customer service, allied health, or corporate industries.
  • A passion for delivering exceptional customer experiences and building meaningful relationships.
  • Initiative, resilience, and the ability to thrive in a fast-paced environment.
  • Strong analytical and negotiation skills, with a keen eye for detail.

Benefits of Working with Us

We value diversity and inclusion, and are committed to creating a workplace where everyone feels valued and respected. We offer flexible work arrangements and support access requirements.

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