Support Claims Professional

1 week ago


Canberra, ACT, Australia beBeeAdministrative Full time $60,000 - $96,000

Claims Support Assistant

The Claims Support Assistant plays a vital role in providing administrative support to the claims team. This enables us to proactively manage personal injury claims effectively within the relevant jurisdiction.

About the Role

  • Support claims teams to help individuals receive fair compensation for their injuries.
  • Contact providers and customers via phone to clarify information and resolve issues related to reports, payment details, invoices, cheques, overpayments, and recovery payments.
  • Review duplicate claims, duplicate payments, unpresented cheques, and create/update vendors as necessary.
  • Maintain claim file notes by entering actions undertaken into the claims system.
  • Provide additional assistance within the team and business unit to support the achievement of team goals as requested.
  • Effectively meet customer needs, build productive relationships, and take responsibility for customer satisfaction.
  • Arrange and coordinate appointments, including travel and accommodation as needed for injured workers.


  • Canberra, ACT, Australia beBeeClaims Full time $80,443 - $138,388

    Senior Claims Service ConsultantWe are seeking a skilled and experienced professional to join our team as a Senior Claims Service Consultant.This role involves reviewing and identifying claims that do not fall within the scope of policies, ensuring the correct outcome has been made. The ideal candidate will have a strong background in claims management,...

  • Claims Specialist

    7 days ago


    Canberra, ACT, Australia beBeeCustomerSupport Full time $100,000 - $120,000

    EML is a Workers Compensation and Personal Injury Claims Management business. We help people get their lives back through ongoing support during their return-to-work journey.As part of our diverse team, you will make a positive impact on someone's life every day. You will feel great satisfaction knowing your talent and hard work has a purpose.We are seeking...

  • Claims Expert

    1 week ago


    Canberra, ACT, Australia beBeeClaims Full time $80,000 - $110,000

    We are seeking a skilled Claims Professional to deliver exceptional customer service and drive business outcomes.The role is pivotal in making a positive impact for people and communities, as it supports customers through challenging times and finds resolutions that get their lives back on track.**Key Responsibilities:**- Manage a portfolio of CTP/MAI claims...


  • Canberra, ACT, Australia Chandler Macleod Full time

    As one of the Australia's largest providers of human resources solutions, Chandler Macleod has a proven track record of unleashing potential in people and companies. For over 40 years Chandler Macleod's recruitment business has connected leading-edge projects and employers with outstanding business professionals.Our Federal Government client is seeking to...


  • Canberra, ACT, Australia beBeeClaims Full time $80,743 - $138,388

    **Senior Claims Service Consultant Role**","Job Description:","We are seeking a highly skilled Senior Claims Service Consultant to join our team. The ideal candidate will have experience in claims management, customer service, and technical knowledge of insurance lines.","Key Responsibilities:","","Review and identify claims that do not fall within the scope...


  • Canberra, ACT, Australia beBeeSupport Full time $105,000 - $145,000

    Job Title: Case Manager">About the Role:EML is a leading Workers Compensation and Personal Injury Claims Management business. Our goal is to help people get their lives back through ongoing support during their return-to-work journey.">We are seeking a skilled Case Manager to join our team in Canberra. As a Case Manager, you will play a critical role in...


  • Canberra, ACT, Australia beBeeClaims Full time $83,999 - $144,999

    Job Title: Claims Management ProfessionalWe are seeking a skilled and experienced Claims Management Professional to join our team. As a key member of the Claims Management Group, you will play a critical role in delivering high-quality claims management services.Key Responsibilities:Manage a portfolio of workers' compensation claims, including engagement...

  • Claims Specialist

    2 weeks ago


    Canberra, ACT, Australia beBeeCustomer Full time $81,000 - $108,000

    Case Manager OpportunityWe seek a skilled and compassionate professional to manage worker's compensation claims. As a key member of our team, you will provide exceptional customer service to injured workers and employers.Your Responsibilities:Deliver timely, personal customer-focused service to all stakeholders.Effectively manage caseloads within legislative...


  • Canberra, ACT, Australia beBeeClaimsAdministration Full time $150,000 - $182,000

    The Director of Claims Administration and Income Support plays a pivotal role within our organization's Claims Management Group.Working in a fast-paced environment, the team ensures timely and effective delivery of financial calculations and administrative transactional activities.This leadership position oversees a multi-disciplinary service delivery team...


  • Canberra, ACT, Australia beBeeInjuryManagement Full time $100,000 - $150,000

    Job Description:The Injury Management Advisor plays a pivotal role in ensuring the quality of decision-making within claims management. This involves promoting consistency in approach and adherence to legislation.This position requires providing clinical and injury management technical expertise to assess personal injury claims for treatment and...