
Claim Specialist
1 week ago
Job Description:
We are seeking an Assessment Manager to oversee the assessment process from claim lodgement to vehicle repair. This role involves managing complex workflows and building strong relationships with stakeholders, including assessors, repairers, and customers.
The ideal candidate will have proven experience in customer service roles and knowledge of general insurance and/or claims. They will also possess excellent verbal and written communication skills, as well as the ability to build trusted relationships with internal and external stakeholders.
Main Responsibilities:
- Deliver professional and empathetic service to customers, assessors, repairers, and stakeholders
- Coordinate assessment bookings and manage workflows from lodgement through to repair
- Allocate assessments based on claim complexity, customer needs, and assessor availability
- Maintain accurate and up-to-date information in the Claim Centre system
- Identify and escalate risks, sensitive claims, or potential fraudulent activity
- Support assessors with administrative tasks
- Respond to inbound call customer queries, complaints, and requests within agreed timeframes
- Collaborate with internal teams and external partners to drive efficient claim outcomes
- Share performance updates, customer insights, and process improvement ideas with your leader
Requirements:
- Proven experience in customer service roles
- Knowledge of general insurance and/or claims is desired
- Strong customer service mindset with empathy and care
- Excellent verbal and written communication skills
- Ability to build trusted relationships with internal and external stakeholders
- High attention to detail and strong analytical skills
- Resilient and proactive approach to problem-solving
- Comfortable working in a fast-paced, flexible environment
About Our Team:
We are passionate about creating a diverse, accessible, and inclusive culture that offers flexible work, career development, and internal mobility. We believe in building connected relationships amongst our team members and with our customers.
-
Claims Specialist
2 weeks ago
Brisbane, Queensland, Australia beBeeNegotiation Full time $83,000 - $110,000Claims Specialist RoleThis is a unique opportunity to work as a Claims Specialist, where you will play a critical role in supporting individuals through challenging situations with empathy and resilience.As a Claims Specialist, you will be part of our claims team, working alongside legal experts, medical professionals, and injured individuals to deliver...
-
Claims Specialist
4 days ago
Brisbane, Queensland, Australia beBeeClaims Full time $90,000 - $110,000Job Title: Claims SpecialistWe are seeking a skilled and experienced Claims Specialist to join our team. As a key member of our claims management function, you will play a critical role in resolving liability claims and providing exceptional service to our clients.About the Role:The Claims Specialist will be responsible for investigating, assessing, and...
-
Claims Specialist
1 week ago
Brisbane, Queensland, Australia beBeeClaims Full time $90,000 - $120,000Job Opportunity: Claims SpecialistEstablish a rewarding career as an experienced claims specialist, working closely with a national brokerage firm in Brisbane to manage a diverse portfolio of commercial and domestic risks.This full-time position offers a collaborative work environment and opportunities for professional growth.As a key member of the team, you...
-
Claims Specialist
2 weeks ago
Brisbane, Queensland, Australia beBeeClaims Full time $100,000 - $140,000Job Title:Claims SpecialistRole OverviewWe are seeking an experienced Claims Specialist to manage a portfolio of property claims and drive successful outcomes through strong client advocacy and claims management.Key ResponsibilitiesEnd-to-end management of domestic property claims, ensuring timely and effective resolution.Liaise with clients, brokers,...
-
Claims Specialist
1 week ago
Brisbane, Queensland, Australia beBeeClaims Full time $90,000 - $110,000Job OverviewWe are seeking a highly motivated Claims Specialist to join our team. In this role, you will be responsible for managing claims efficiently, ensuring accurate and timely claim resolution.You will assess policy coverage, build strong relationships with clients and stakeholders, and ensure compliance with all relevant laws and industry...
-
Claims Specialist
2 weeks ago
Brisbane, Queensland, Australia KPMG Australia Full timeClaims Specialist - Claims and Workplace HealthWe partner with insurers, self-insurers, schemes, and employers to navigate complex claims environments, drive transformative change, and implement high-impact solutions that elevate performance and embed sustainable claims practices that optimise outcomes, control costs, mitigate risk, and deliver value across...
-
Claims Specialist
2 weeks ago
Brisbane, Queensland, Australia KPMG Australia Full timeClaims Specialist - Claims and Workplace Health We partner with insurers, self-insurers, schemes, and employers to navigate complex claims environments, drive transformative change, and implement high-impact solutions that elevate performance and embed sustainable claims practices that optimise outcomes, control costs, mitigate risk, and deliver value...
-
Claim Specialist
6 days ago
Brisbane, Queensland, Australia Suncorp Group Full time**Drive Your Career Forward with Suncorp - Become a Motor Claim Specialist**Are you passionate about delivering exceptional customer service? Do you thrive on helping others in their time of need? Join Suncorp's Motor Lodgement Team in Brisbane and make a real difference every day.We're currently hiring **Full-Time Motor Claim Specialists** to support our...
-
Catastrophe Claims Specialist
1 week ago
Brisbane, Queensland, Australia beBeeCatastrophe Full time $60,000 - $65,000Catastrophe Claims SpecialistJob Title: Catastrophe Claims Specialist The OpportunityWe are seeking a skilled catastrophe claims specialist to provide support to those affected by recent weather events in QLD. Manage a portfolio of property claims, ensuring timely and effective repair coordination.Build strong relationships with clients, insurance companies,...
-
Insurance Claims Specialist
7 days ago
Brisbane, Queensland, Australia beBeeClaims Full time $80,000 - $150,000Insurance Claims Specialist Job OpportunityWe are currently seeking a highly skilled and experienced Insurance Claims Specialist to join our team. The ideal candidate will have a strong background in insurance claims handling, with a minimum of 5 years' experience in this field.The successful candidate will be responsible for managing injury liability claims...