Expert Desktop Support Specialist

3 days ago

Redland City, Australia beBeeDesktop Full time $100,000 - $120,000

As a skilled desktop support specialist, you will provide expert technical assistance to end-users, ensuring seamless system functionality and minimal downtime.

Job Overview

This full-time role involves delivering top-notch desktop support services, requiring a strong foundation in troubleshooting, hardware, and software expertise.

Key Responsibilities:
  • Offer timely and efficient desktop support to all end-users within the organization.
  • Conduct thorough diagnostics and troubleshoot hardware/software issues, resolving problems promptly.
  • Manage active directory operations, including user management, permissions, and directory structuring.
  • Assist with Microsoft Office 365 installations, updates, and troubleshooting for end-users.
  • Utilize remote desktop tools to provide offsite support to users, resolving issues efficiently.
Requirements:
  • Proficient in Windows OS troubleshooting with extensive experience in handling system issues.
  • Skilled in active directory management, including adding and removing users, managing permissions, and directory structuring effectively.
  • Experienced in Microsoft Office 365 support, providing assistance with installations, updates, and troubleshooting for end-users.
  • Able to troubleshoot and resolve network connectivity issues, ensuring seamless networking and communication within the organization.

Our company specializes in desktops, servers, networks, and data center technologies, supporting digital transformation through professional and managed IT services.

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