Desktop Infrastructure Specialist

2 days ago

Logan City, Queensland, Australia beBeeSupport Full time $90,000 - $120,000

**Job Title:** Desktop Support Specialist

Job Description:

We are seeking a skilled Desktop Support Specialist to provide technical assistance and support to our clients. As a mid-level professional, this role requires 4-6 years of experience in desktop support.

As a key member of our team, you will be responsible for providing timely and effective technical support to ensure seamless IT operations and infrastructure management.

Required Skills and Qualifications:
  • Proficiency in Active Directory for managing and maintaining secure and efficient user access controls and policies.
  • Strong desktop support skills to troubleshoot and resolve end-user issues related to hardware and software.
  • In-depth knowledge of troubleshooting methodologies for diagnosing complex technical problems effectively.
  • Extensive experience with Windows OS to configure, manage, and support desktop environments.
  • Excellent technical support abilities to assist users with IT issues and enquiries promptly and efficiently.
  • Solid expertise in hardware and software support to handle a wide range of IT equipment and applications.
  • Proven experience with IT Helpdesk operations, handling queries, and escalating issues when necessary.

In addition to the required skills and qualifications, we are looking for individuals who possess excellent communication skills, can work well under pressure, and have a strong attention to detail.

Benefits:

As a Desktop Support Specialist at our organization, you can expect a competitive salary and benefits package, including:

  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.
  • Recognition and rewards for outstanding performance.

If you are a motivated and experienced desktop support specialist looking for a new challenge, please submit your application today

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