Senior Desktop Operations Expert

2 days ago

Wollongong City Council, Australia beBeeTechnical Full time $113,645 - $131,806

Job Overview:

We are seeking an experienced professional to fill the role of Workspace Support Senior Technical Specialist. This position is ideal for someone who enjoys providing technical support and guidance to staff on various software applications and systems.

  • Servicing and maintaining desktop environments to ensure seamless operations
  • Providing technical assistance and expertise to colleagues on complex software issues
  • Managing incident resolution and escalating critical problems as needed
  • Contributing to strategic planning and decision-making within the team

About the Role:

This senior technical specialist will be responsible for the provision of a range of customer services to support the efficient and effective operation of the desktop environment, core and relevant office business applications and related ICT infrastructure.

The successful candidate will have excellent problem-solving skills, strong communication abilities, and a high level of technical expertise.

About Us:

We are a leading healthcare provider in New South Wales, delivering high-quality care to over 930,000 residents across multiple local government areas.

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