Senior Contact Centre Expert
2 weeks ago
Our client is seeking a highly experienced professional to join its operations team on a permanent basis. The successful candidate will be responsible for providing technical support for Cloud Contact Centre technologies.
Key Responsibilities:- Technical support for Cloud Contact Centre technologies
- Minimum of 5 years experience in contact centre environments, with Avaya, Verint or NICE CXOne certifications highly preferred
- In-depth familiarity with ITIL processes and extensive hands-on experience in ITIL service management
- Hands-on troubleshooting experience on Contact Centre solutions/applications
- Experience in Unified Communications (UC) & Contact Centre (CC) design, implementation, and operation
- Knowledge of major contact centre technologies, including NICE CXOne Session Border Controllers (SBCs) and SIP routing, cloud technologies
- Demonstrated ability to clearly understand detailed design documents for discussion
- Proficiency in working independently, demonstrating strong organizational skills, and excelling in high-pressure situations
- Australian citizenship
- Opportunities for career advancement
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Contact Centre Solutions Expert
2 weeks ago
Sydney, New South Wales, Australia beBeeArtificial Full time $100,000 - $110,000Role OverviewThis is a delivery and pre-sales support specialist role for AI-powered contact centre solutions. The ideal candidate will have expertise in designing comprehensive AI solutions, technical requirements analysis, architectural blueprints development, and compelling demonstrations preparation.Act as the primary technical resource throughout the...
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Contact Centre Consultant
2 weeks ago
Sydney, New South Wales, Australia Belgravia Leisure Full timeJoin to apply for the Contact Centre Consultant role at Belgravia Leisure1 week ago Be among the first 25 applicants Join to apply for the Contact Centre Consultant role at Belgravia Leisure NSW, Gunyama Park Aquatic and Recreation Centre - Zetland 2017 A close-knit supportive team No cold calls - all warm leads and inbound calls Multiple positions available...
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Contact Centre Consultant
4 weeks ago
Sydney, New South Wales, Australia Belgravia Leisure Full timeJoin to apply for the Contact Centre Consultant role at Belgravia Leisure1 week ago Be among the first 25 applicantsJoin to apply for the Contact Centre Consultant role at Belgravia LeisureNSW, Gunyama Park Aquatic and Recreation Centre - Zetland 2017A close-knit supportive teamNo cold calls - all warm leads and inbound callsMultiple positions available...
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Contact Centre Consultant
4 weeks ago
Sydney, New South Wales, Australia Belgravia Leisure Full timeJoin to apply for the Contact Centre Consultant role at Belgravia Leisure1 week ago Be among the first 25 applicantsJoin to apply for the Contact Centre Consultant role at Belgravia LeisureNSW, Gunyama Park Aquatic and Recreation Centre - Zetland 2017A close-knit supportive teamNo cold calls - all warm leads and inbound callsMultiple positions available...
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Cloud Contact Centre Specialist
2 weeks ago
Sydney, New South Wales, Australia beBeeContactCentre Full time $125,693 - $138,510Seeking an experienced contact centre professional to provide technical support for cloud-based solutions.Key Responsibilities:Provide expert-level technical assistance for cloud contact centre technologiesMinimum 5 years of experience in contact centre environments, with certifications in Avaya, Verint or NICE CXOne highly preferredFamiliarity with ITIL...
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Sydney, New South Wales, Australia ZSoft Technologies Pty Ltd Full timeSenior Business Analyst with Health, Contact Centre, Governance & PolicyJoin to apply for the Senior Business Analyst with Health, Contact Centre, Governance & Policy role at ZSoft Technologies Pty LtdSenior Business Analyst with Health, Contact Centre, Governance & Policy3 days ago Be among the first 25 applicantsJoin to apply for the Senior Business...
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Sydney, New South Wales, Australia ZSoft Technologies Pty Ltd Full timeSenior Business Analyst with Health, Contact Centre, Governance & PolicyJoin to apply for the Senior Business Analyst with Health, Contact Centre, Governance & Policy role at ZSoft Technologies Pty LtdSenior Business Analyst with Health, Contact Centre, Governance & Policy3 days ago Be among the first 25 applicantsJoin to apply for the Senior Business...
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Cloud Contact Centre Technology Expert
4 hours ago
Sydney, New South Wales, Australia beBeeContactCentre Full time $125,693 - $138,510Technical Support Specialist for Cloud Contact Centre TechnologiesThis is an exciting opportunity to contribute your expertise in cloud contact centre technologies. We are seeking a highly skilled technical support specialist to join our operations team on a permanent basis.About the Role:You will be responsible for providing technical assistance and...
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Contact Centre Operations Leadership
6 hours ago
Sydney, New South Wales, Australia beBeeLeadership Full time $180,000 - $250,000Job Title: Leadership Manager - Contact Centre OperationsKey Responsibilities:Strategically lead a team of contact centre technologists to drive business growth and improvement.Oversee the delivery of contact centre managed services to clients across multiple sectors, ensuring compliance with contractual obligations.Develop and implement effective strategies...
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National Customer Contact Centre
11 hours ago
Sydney, New South Wales, Australia Downer Full timeJoin or sign in to find your next jobJoin to apply for theNational Customer Contact Centre - Customer Service Consultantrole atDowner2 weeks ago Be among the first 25 applicantsJoin to apply for theNational Customer Contact Centre - Customer Service Consultantrole atDownerWe are looking for Customers Service Consultants to join our team at NCCC.At Downer we...
