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Senior Director, Engineering Program Management
2 months ago
About the Team:
ResMed's Engineering teams are focused on developing world-class diagnostic and therapeutic products, as well as patient and provider software applications. Delivering exceptional products requires exceptional coordination across complex engineering programs and cross-functional teams. Our PMO team plays a critical role in this process.
About the Role:
As the Head/Snr Director of Engineering PMO at ResMed, you will establish and lead this critical capability for our product delivery across our hardware and software engineering teams. The Engineering Program Management Office improves program delivery of ResMed's products through best-in-class, continuously evolving practices, data, and technology solutions.
Key Responsibilities:
- Bring enterprise-wide leadership and impact necessary to transform and lead programs aligned to the Product strategy
- Lead and develop a high-performing team of project managers and technical program managers who support the delivery of ResMed's engineering products and services
- Show innovative thinking, collaborative problem-solving skills, and a passion for working in a cross-functional environment and thriving in a matrix structure
- Define and implement the PMO vision, strategy, objectives, and roadmap in alignment with the engineering and Product goals
- Establish and maintain best practices, standards, methodologies, and tools (including AI) for program management and planning activities (e.g., PI planning, Annual Operating Plan) across the engineering organization
- Work with world-class engineering teams to build solutions while breaking down technical and cross-functional barriers
- Work in close collaboration with Engineering partners and stakeholders across numerous functions and product areas to help shape the TPM and PM craft
- Ensure effective communication, collaboration, and coordination among the engineering teams and cross-functional teams, including QA, RA, Privacy, Legal, Med Affairs, Security, etc.
- Monitor and report on the progress, status, risks, and issues of the engineering programs and projects, and provide timely escalation and resolution
- Drive continuous improvement and innovation in the PMO processes, data, and technology solutions to enable faster, better, and more efficient delivery
- Provide coaching, mentoring, and guidance to the PMO team and the engineering leaders on program management principles and practices
- Contribute positively to the Engineering team culture and make program management fun
Qualifications and Experience:
- Proven experience in leading engineering program management teams and delivering complex software solutions in a fast-paced environment
- Strong knowledge of agile methodologies, project management tools, data analysis, risk management, and stakeholder management
- Track record of managing large-scale, cross-functional engineering programs with high impact and visibility
- Experience overseeing multiple projects and teams across various domains and geographies
- Solid understanding of distributed systems, cloud computing, and engineering best practices
Our culture values customer obsession, trust, engineering excellence, and an owner mindset, with success achieved through high performance and interdependence. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thriving on the innovative ideas this generates.
