
Customer Service Advocate
1 day ago
As a Customer Service Advocate, you will play a pivotal role in delivering exceptional support to new students during their onboarding process.
Key Responsibilities- Build rapport with students, fostering a high level of support throughout their online studies from enrolment to completion
- Welcome and onboard new students, preparing them for successful online academic endeavors
- Maintain individual and team-based KPIs, driving performance excellence
- Nurture excellent relationships and share knowledge with colleagues, contributing to a collaborative environment
- Work effectively as part of a high-performing team, leveraging collective strengths
- Experience in high-volume customer service & call centre environments (inbound/outbound calling)
- Excellent relationship builder with a proactive attitude
- Clear and engaging communication style, adept at interacting with diverse individuals
- Salesforce CRM skills highly regarded
- Ability to work under pressure, prioritize tasks, and problem-solve effectively
- Higher Education experience and/or knowledge of the education sector is desirable but not essential
In this dynamic role, you will have the opportunity to make a meaningful impact on students' educational journeys. If you are a motivated and compassionate individual with a passion for delivering outstanding customer service, we encourage you to apply.
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Support Customer Advocate
3 days ago
Melbourne, Victoria, Australia beBeeCustomer Advocate Full time $60,000 - $99,000As a dedicated customer advocate, this role offers a fast-paced opportunity to support customers with after-sales enquiries.Key Responsibilities:Address product quality and transit damage issues, as well as spare parts requirements.Deliver exceptional customer service through prompt and effective issue resolution.Process customer claims and return...
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Customer Service Advocate
2 days ago
Melbourne, Victoria, Australia beBeeCustomerService Full time $70,000 - $95,000**Job Overview**As a Customer Service Advocate, you will play a vital role in delivering exceptional instrument service and support to our customers.You will serve as the primary point of contact for customers requiring repair of an instrument, working closely with Field Service Engineers to ensure timely scheduling, completion of jobs, and billing. Your...
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Customer Service Advocate
3 days ago
Melbourne, Victoria, Australia beBeeCustomerService Full time $60,000 - $75,000Job OpportunityA short-term contract exists for a Customer Service Advocate to join a leading retail brand.About the RoleThe ideal candidate will possess excellent communication and problem-solving skills, with the ability to work effectively in a fast-paced environment. They should be comfortable handling customer inquiries and resolving issues in a...
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Customer Service Advocate
2 days ago
Melbourne, Victoria, Australia beBeeService Full time $62,032 - $84,434Customer Service AdvocateAs a key figure in our customer service team, you will play a vital role in delivering exceptional customer experiences through proactive communication, efficient problem-solving, and streamlined process management.Key Responsibilities:Coordinate ocean freight shipments to meet customer needs and operational capabilities.Act as...
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Customer Service Advocate
2 days ago
Melbourne, Victoria, Australia beBeeCustomer Full time $55,131 - $61,359About the Role:We are seeking a Customer Service Advocate to deliver exceptional customer experiences and resolve issues in a timely manner.Key Responsibilities:Provide high-quality customer service through various channels, including phone, email, and messagingResolve customer complaints and concerns in a fair and efficient mannerDevelop and maintain strong...
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Customer Service Advocate
2 days ago
Melbourne, Victoria, Australia beBeeCustomerService Full time $50,000 - $80,000Job OverviewWe are seeking an experienced Customer Service Advocate to join our dynamic team. As a key member, you will report directly to the Customer Service Manager and be instrumental in delivering exceptional sales support to equipment customers.We pride ourselves on our commitment to excellence and providing top-notch service in the industry.Key...
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Customer Service Advocate
2 days ago
Melbourne, Victoria, Australia beBeeCustomerService Full time $45,000 - $65,000Job Title: Customer Service AdvocateAbout the Role:We are seeking a skilled and motivated individual to handle all incoming calls, process orders accurately and efficiently, identify customer needs, and build long-term relationships through open communication.This role involves analyzing sales and production reports, assisting with payments, and coordinating...
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Customer Advocate
3 days ago
Melbourne, Victoria, Australia beBeeEngagement Full time $85,075 - $103,895Customer Advocate RoleThe Customer Advocate is the face of our organization to customers, providing exceptional support and ensuring a seamless experience.This role involves establishing strong relationships with customers, acting as their champion and advocate. The Customer Advocate will work closely with technical teams to address and resolve customer...
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Customer Service Advocate
3 days ago
Melbourne, Victoria, Australia beBeeCustomer Full time $74,990 - $104,530Job DescriptionWe are seeking a skilled customer support professional to join our organization on a contract basis.This role is dedicated to ensuring that each customer benefits from a committed advocate to address their concerns and resolve issues promptly.Provide hands-on support to customers, sales teams, and the warehouse and logistics team to ensure...
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Customer Advocate
2 weeks ago
Melbourne, Victoria, Australia beBeeGrowth Full time $65,000 - $70,000Entry-Level Customer Advocate OpportunityThis is an exciting chance to become a valued member of our customer service team, contributing to the growth and success of our business.About the Role:Deliver effective brand awareness strategies to attract new customers across the country.Build strong relationships and maintain a successful customer...