Expert Implementation Services Manager

2 weeks ago


Sydney, New South Wales, Australia beBeeImplementation Full time $160,000 - $220,000
Implementation Services Manager

We are seeking a highly experienced implementation services manager to join our team. The ideal candidate will have a mix of asset management and business knowledge, business analysis, project experience, relationship management, and implementation expertise.

The successful candidate will be responsible for leading or co-managing implementation projects, serving as a single point of contact for clients, and providing ongoing communication and evaluation of project status.

The role requires superior client-facing and communication skills, engaging with senior stakeholders/clients, interpreting workflow analysis documents, and converting them into configuration specifications for CR IMS.

The ideal candidate will also have experience managing large or multiple smaller projects, extensive front-office experience, experience with Charles River Trading System or similar applications, strong market instrument knowledge, and some technical knowledge, ideally SQL.

The role involves working with users or clients from technical or business backgrounds, third-level qualification, preferably a technical bachelor's degree, willingness to travel up to 50% per year, and flexibility with schedule and ability to work beyond regular hours.

Key Responsibilities:
  • Leading or co-managing implementation projects for the organization
  • Serving as a single point of contact for clients and stakeholders
  • Providing ongoing communication and evaluation of project status
  • Interpreting workflow analysis documents and converting them into configuration specifications for CR IMS
  • Guiding customers on best practices for implementation and workflow configuration
  • Executing daily project plan steps and tasks
  • Understanding and documenting client needs and requirements
  • Leading clients in utilizing organizational products and services effectively
  • Facilitating conference calls and meetings with other consultants and product experts
  • Managing training and consulting resource requests and allocations
  • Monitoring and assisting with issue escalation processes and resolution
  • Responding to additional product requests and inquiries
  • Coordinating work with internal representatives and teams


  • Sydney, New South Wales, Australia beBeeCustomer Full time $100,000 - $130,000

    Services ConsultantWe are seeking a seasoned professional to fill the role of Services Consultant. This is an exciting opportunity to showcase expertise in ERP implementation, customer management and solution design.This position offers the chance to utilise well-refined consulting skills to lead customer engagements and ensure desired outcomes and value...


  • Sydney, New South Wales, Australia beBeeImplementation Full time $90,000 - $120,000

    Job Opportunity: The Implementation Expertise PositionWe are seeking a skilled and experienced professional to fill the position of an expert who will support our implementation process, working closely with clients and internal stakeholders to deliver high-quality solutions that meet their needs.This role involves supporting project methodology, planning,...


  • Sydney, New South Wales, Australia beBeeConsultant Full time $90,000 - $120,000

    Job OverviewWe are seeking a skilled professional to fill a key role in our organization. The successful candidate will provide expert advisory leadership, gather and validate requirements, and lead clients through implementations.The ideal candidate will have hands-on experience with UKG Ready TLM implementations, strong knowledge of solution design, and...


  • Sydney, New South Wales, Australia beBeeServiceDesign Full time $90,000 - $180,000

    Service Design SpecialistThis is a unique opportunity to take on the role of Service Design Specialist, working with a team to create and implement end-to-end support models for services delivered by Digital projects.The key focus of the role is to ensure projects align to the ITIL service management framework by integrating Service Design principles. This...


  • Sydney, New South Wales, Australia beBeeImplementation Full time $90,000 - $104,000

    Our company offers an exciting opportunity to join a team of experts who are responsible for implementing our platform with customers.Job DescriptionAs a Payroll Implementation Consultant, you will be the primary contact point for customers during implementations and work in a project team alongside Project Managers, HR Implementation Consultants and...


  • Sydney, New South Wales, Australia beBeeSpecialist Full time $100,000 - $140,000

    Opportunity OverviewThe role of Implementation Specialist is a critical part of our team, responsible for delivering high-quality onboarding and implementation projects across our suite of products.In this position, you will work closely with our customers to understand their needs and develop tailored solutions that meet their requirements. Your attention...


  • Sydney, New South Wales, Australia beBeeFunctional Full time $120,000 - $150,000

    Job Opportunity: Senior Functional ArchitectAbout the RoleThe Senior Functional Architect is a key leader who drives functional area implementations and provides expert guidance to deliver successful outcomes.This role involves serving as the billable functional leader on Workday implementations, working closely with Engagement Managers, Managers, functional...


  • Sydney, New South Wales, Australia Bebeefunctional Full time

    Job Opportunity: Senior Functional ArchitectAbout the RoleThe Senior Functional Architect is a key leader who drives functional area implementations and provides expert guidance to deliver successful outcomes.This role involves serving as the billable functional leader on Workday implementations, working closely with Engagement Managers, Managers, functional...


  • Sydney, New South Wales, Australia beBeeImplementation Full time $120,000 - $150,000

    Job DescriptionWe are seeking a highly skilled Payroll Implementation Specialist to join our team. As a key member of our team, you will be responsible for managing complex payroll implementations and providing expert guidance to clients.The ideal candidate will have extensive experience in payroll implementation, exceptional communication skills, and the...


  • Sydney, New South Wales, Australia beBeeBusinessProcessConsultant Full time $103,165 - $124,995

    We are seeking an expert in software implementation to join our team as a Business Process Consultant. The ideal candidate will have extensive knowledge of SMB or Enterprise software solutions and be proficient in technology.In this role, you will work closely with clients to understand their business needs and provide tailored solutions using our...