Care Service Coordinator

23 hours ago


Geelong, Victoria, Australia beBeeCare Full time $50,000 - $65,000

Are you passionate about making a difference in the lives of vulnerable people in your community?

We are seeking an organised and self-motivated individual to join our team as a Care Services Coordinator. As a key member of our team, you will play a vital role in coordinating client services and CAREGiver schedules to ensure that all clients receive the services they need in a timely manner.

The successful candidate will have excellent customer service skills and experience in scheduling and rostering people and/or services in a fast-paced environment. They will also possess strong organisational, time management and problem-solving skills, with previous office administration experience.

In this role, you will be responsible for:

  • Coordinating client services and CAREGiver schedules on a daily basis
  • Managing incoming requests in a friendly and professional manner
  • Matching CAREGivers and clients to create perfect partnerships
  • Working with key stakeholders to provide relevant information from initial requests to end of services

We offer a range of benefits, including:

  • Great job satisfaction where you make a real difference to people's lives
  • A permanent full-time position with flexible working arrangements
  • Above Award salary and salary packaging benefits
  • Professional development assistance and employee mentoring program

Requirements include:

  • Customer service experience with telephone communication as the primary means of contact
  • Previous experience in scheduling and rostering in a fast-paced environment
  • Strong organisational, time management and problem-solving skills with previous office administration experience
  • Accurate data entry skills and experience in MS Office suite

We are committed to creating a workplace culture that values diversity, equity and inclusion. We welcome applications from candidates who share our commitment to these values.

**Job Type:** Full-time **Salary:** Competitive **Experience:** 2 years (preferred)


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