Administrative Support Specialists

2 months ago

Sydney, New South Wales, Australia Astralian Government Department Of Home Affairs Full time
About the Department of Home Affairs

The Department of Home Affairs is responsible for central coordination, strategy, and policy leadership in relation to cyber and critical infrastructure resilience and security, immigration, border security and management, counter-terrorism, the protection of our sovereignty, citizenship, and social cohesion.

Our Vision

We believe people are the Department's most important and valuable asset. We enable the delivery of government priorities and are essential to the Department's ongoing success in achieving its vision for the future.

Executive Assistant Employment Register

The Home Affairs Employment Register is open to current APS employees as well as members of the community to register their interest in upcoming EA opportunities.

About the RolesAPS3:
  • Address routine, straightforward telephone and email enquiries and independently respond to internal and external queries
  • Monitor and track incoming documents to ensure correspondence is triaged and actioned accordingly
  • Provide basic quality assurance (including proof reading, editing and drafting) of documents such as briefs, minutes and other advice in accordance with departmental guidelines
  • Provide basic administrative support in a timely manner, including but not limited to printing and collating documents and other briefing material.
APS4:
  • Address routine to moderately complex telephone and email enquiries and independently respond to internal and external queries
  • Under general direction, prepare meetings materials, correspondence, presentations and minutes, including the administration or critical, confidential and sensitive information
  • Diary management, including prioritising time and drawing attention to matters of importance
  • Liaise with stakeholders and assist with the resolution of moderately complex matters.
APS5:
  • Manage and prioritise, including monitoring and tracking, incoming documents and correspondence to ensure appropriate taskings are triaged and actioned accordingly
  • Assist in the management of corporate functions including human resources, property and financial activities
  • Develop appropriate systems, procedures and controls to improve quality, efficiency and presentation of work within the Division
  • Under limited direction, manage and prepare meeting materials, correspondence, presentations and minutes, including the administration of critical, confidential and sensitive information.
APS6:
  • Undertake research and analysis, exercise sound professional judgement and use a common-sense approach when dealing with issues, problems, confidential and sensitive matters, ensuring diplomacy and discretion
  • Proactively assist, pre-empt, and react quickly and flexibly to any changes in the executive's schedule, including rescheduling to achieve the required outcomes
  • Manage complex telephone enquiries and independently respond to internal and external queries requiring analysis
  • Manage and undertake corporate functions including human resources, property and financial activities.
About YOU

Our ideal candidates are effective communicators, have great time management skills, display close attention to details, are able to manage competing priorities and manage work accordingly under the supervision of their executive.

These candidates should work with a solutions focus, using knowledge, creative thinking and sound judgement to manage various types of issues/situations that arise. Under limited direction, they may undertake some basic research and analysis activities, as well as additional ad hoc tasks at the discretion of the executive.

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