
Learning Experience Specialist
3 days ago
About the Role
As a key member of our team, you will play a pivotal role in delivering exceptional services and strategic guidance to clients within a specific field or industry. Your primary responsibility will be managing day-to-day project delivery, leading project teams, and advising clients on best practices to ensure projects are completed efficiently, effectively, and to a high standard.
Key Responsibilities And Duties
- Develop and maintain strong client relationships, ensuring satisfaction throughout project or program delivery
- Plan and execute projects, defining scope, timelines, budgets, resources, and deliverables
- Coordinate and lead project teams to guarantee work is delivered on time and meets high standards
- Contribute to business development by identifying opportunities and supporting proposal creation
- Deliver high-quality services, conduct project debriefs, and ensure all deliverables meet expectations
- Maintain quality control by reviewing outputs, providing feedback, and ensuring alignment with standards
- Lead, mentor, and support junior team members, fostering growth and capability development
- Stay current with industry trends, emerging methodologies, and technologies relevant to the field
- Contribute to thought leadership by sharing insights and expertise internally and externally
Requirements
- A bachelor's degree, with professional experience in the education sector
- Proven experience designing human-centred learning experiences and developing online learning, applying knowledge of learning theories, assessment standards, pedagogical practice, and the integration of educational technologies
- Strong problem-solving skills, with the ability to think adaptively and innovatively using a design thinking approach
- Proficiency in a range of digital education technologies used in curriculum design, including learning management systems, audiovisual tools, and interactive media
- Demonstrated initiative and autonomy, with a proactive mindset focused on continuous learning and development
- Excellent interpersonal and communication skills, with the ability to build and maintain effective working relationships with staff, students, and external stakeholders across all levels
- Ability to communicate complex educational ideas clearly and effectively to a variety of audiences
- Demonstrated capacity to work collaboratively in team environments to achieve high-quality outcomes, including through the use of online communication and collaboration tools
- A minimum of 4+ years' experience in similar roles, ideally progressing toward or within a senior consultant capacity
- Highly developed written and oral communication skills, including report writing, workshop facilitation, and contribution to proposal development
- Strong stakeholder management skills, with a demonstrated commitment to service excellence, relationship building, and continuous improvement
Health And Safety Responsibilities
- Take reasonable care for own health and safety
- Take reasonable care for the health and safety of others
- Comply with any reasonable instruction
- Cooperate with any reasonable policies and procedures
- Lead by example and promote health and safety at every opportunity
This is a full-time opportunity open to candidates based in Australia. Applicants must possess the right to work in Australia without any restrictions.
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