IT Technical Support Specialist

Role OverviewWe're seeking a skilled Technical Support Specialist to join our expanding team in Melbourne. As a key member of our IT operations, you will be responsible for providing exceptional customer service and technical support to our clients.

The Technical Support Specialist will play a critical role in responding to incidents and service requests in an effective, efficient, and timely manner. This role is crucial to ensuring Senior Executive staff and partners requirements are met in terms of communication, prioritizing, escalating, and resolving ICT incidents and requests.About the JobThe...

Job Overview: Tesla is seeking a highly skilled Technical Support Specialist to provide exceptional customer service and technical support for our Energy product lines.Responsibilities: This role will involve providing technical assistance via phone, email, and other channels, evaluating customer needs, and working to resolve technical issues with battery...

Ploy is seeking a skilled Technical Support Specialist to join our project team. This role involves collaborating with cross-functional teams to implement Multi-Factor Authentication (MFA) solutions, providing technical support, and ensuring a smooth transition for our users.Key Responsibilities:Provide expert-level technical assistance to end-users and...

About UsMUJI Retail (Australia) Pty Ltd is a leading international retailer offering a wide range of high-quality, environmentally friendly products.We are seeking an experienced Technical Support Specialist to join our IT team on a part-time basis. As a key member of the team, you will play a crucial role in ensuring the smooth operation of our IT systems...

Crestron Electronics is a leading manufacturer and supplier of workplace technology solutions. As the Technical Support Specialist – Flex, your primary goal will be to provide post-sales UC focused technical support to customers across ANZ.The role requires an overall understanding of current workplace technologies and solutions, including video...

Technical Specialist - Aftermarket Parts (Heavy Vehicles)We are seeking a driven and energetic Technical Specialist Aftermarket Parts and Accessories to join our Australian Aftermarket team.As the Aftermarket Technical Specialist, you will be responsible for the delivery of technical service excellence across all OE/Dealer and appointed distributors.As an...

About the RoleSplunk is seeking a skilled technical support engineer to join our global technical support organization offering 24/7 support for customers worldwide. As a Technical Product Support Specialist, you will provide technical product expertise and excellent customer experience around Splunk's core platform.ResponsibilitiesProvide outstanding...

At Amazon, we are seeking a highly skilled Technical Support Specialist to join our team in Melbourne. This role will be part of our growing Robotics Technical Support Engineering team and will work closely with industry-leading engineers to deliver best-in-class technical support to our customers.We are looking for someone who thrives on solving complex...

About the OpportunityXplor is a global platform combining SaaS with embedded payments, and tools to help businesses grow and succeed.We offer software solutions in fast-growing 'everyday life' verticals: Education, Fitness & Wellbeing, Field Services and Personal Services – and a global, cloud-based payments processing platform.Xplor Technologies serves...

About Milestone Information TechnologyMilestone Information Technology is a company that specializes in delivering IT solutions to the healthcare industry. Our team is dedicated to helping our clients achieve their goals through innovative technology and exceptional service.We are currently looking for an experienced Support Specialist to join our team. As...

At Leidos Australia, we deliver innovative IT and airborne solutions that make a real difference in the lives of our customers.We're currently seeking an experienced Technical Support Specialist to join our team in a key role.The successful candidate will be responsible for providing technical support and troubleshooting services for mission system...

We are seeking a highly skilled Senior Technical Consultant to join our team at Starboard IT, a National Managed Services Provider.The ideal candidate will have in-depth technical expertise, exceptional problem-solving skills, and a commitment to providing outstanding customer service.This role involves supporting and maintaining complex IT environments,...

Amentum is a leading provider of engineering, IT, and mission support services. We are currently seeking an experienced Embedded Technical Support Specialist to join our team in support of Product Manager Force Protection Systems (PM FPS) and Product Manager Ground Sensors (PM GS).Job SummaryThis position will provide PM FPS and PM GS with a multitude of...

At Tesla, Inc., we're seeking a skilled Energy Systems Technical Support Specialist to join our team.Job Description:The ideal candidate will provide exceptional technical support for our Industrial Energy Storage product lines, ensuring timely and accurate responses to customer inquiries. This role requires collaboration with Sales, Operations, and Service...

About the RoleThe Technical Support Customer Service Essentials course is designed to equip technical support and help desk employees with the skills they need to excel in customer service.This 3-hour session focuses on five core competencies and 18 proven behaviours that drive better customer experiences, as defined by the ACXPA Contact Centre Phone Quality...

Job DescriptionThe Tech Support Specialist will provide face-to-face support for our walk-up area, which is an Apple Genius Bar style service available for staff. This role involves problem resolution, identification of consulting/IT project opportunities, and technical support and advice on systems, devices, and user access management for all REA staff.The...

About the RoleWe are looking for a highly experienced Technical Architecture Specialist to join our team at ENGINEERINGUK. As a Technical Architecture Specialist, you will be responsible for providing advanced technical knowledge to your domain aligned GTM teams to unblock our customers' largest and most critical business challenges.You will need to have a...

About UsSpecsolutions is an Indigenous supply chain aggregator dedicated to bridging the gap between Indigenous-owned businesses and industry. Our mission is to drive growth and opportunity for our partners and clients alike.Role OverviewWe are seeking a skilled Service Desk Agent to support our dynamic team in Melbourne. As a key member of our Service Desk,...

Firmable is a B2B database platform that empowers businesses to drive informed decision-making and outperform in the market. As a dynamic start-up with strong investor backing, we're building a team of innovative individuals who thrive in fast-paced environments.This role is ideal for someone with a technical mindset who enjoys problem-solving and helping...