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Business Growth Liaison Specialist
3 weeks ago
Job Opportunity
Austin Health is a major provider of tertiary health services, health professional education, and research across three campuses in the north-east of Melbourne and state-wide.
Our Department
Austin Health Pathology is a dynamic and growing department within Austin Health, dedicated to delivering high-quality diagnostic services across metropolitan Melbourne and regional Victoria.
The Role
As Business Development Liaison Officer, you will:
- Assist in managing internal and external client services to ensure efficient delivery of high-quality service provision.
- Ensure key stakeholder relationships are positively fostered and ongoing compliance with service level agreements and associated key performance measures.
- Review opportunities for expansion of service delivery to external clients, including facilitation and negotiation of lease agreements and arrangements for testing services across our expanding metro and regional catchment.
- Collaborate with the Client Services Manager to prepare, manage, and renew Service Level Agreements and leases as required.
- Travel regionally and within metro Melbourne.
- Possess 3+ years of experience in a liaison or commercial role, ideally within the pathology, scientific, or healthcare/medical industry, with a strong focus on building client relationships.
- Have exceptional people skills, with the aptitude to quickly build trust and rapport, and demonstrated ability to deal with a wide range of stakeholders.
- Be able to understand client workflows and technical needs, maintaining a solutions-oriented mindset.
Benefits
Working at Austin Health means enjoying a strong sense of purpose and engaging in meaningful work every day. Our people also receive a variety of rewarding benefits, including:
- Greater take-home pay through generous salary packaging benefits for living expenses, meals, and holiday accommodation.
- A suite of wellness initiatives designed to support you, including discounts on fitness memberships and health insurance, and a comprehensive wellbeing program.
- Mentoring and career development opportunities.
Why Work with Us
We celebrate, value, and include people of all backgrounds, genders, identities, cultures, bodies, and abilities. We welcome and support applications from talented people identifying as Aboriginal and/or Torres Strait Islander, people with disability, neurodiverse people, LGBTQIA+, and people of all ages and cultures.
