Strategic NDIS Service Manager

1 week ago

Melbourne, Victoria, Australia beBeeDisability Full time $100,000 - $120,000
Strategic NDIS Service Manager

The Strategic NDIS Service Manager is responsible for overseeing the delivery of high-quality, person-centred services that align with the NDIS Practice Standards.

This role ensures operational leadership and strategic planning to support sustainability and growth, promoting a strong customer experience and client-centred service culture.

  • Key Responsibilities:
  • NDIS Service Delivery and Operational Management
  • Staff Management and Team Leadership
  • Quality Assurance and Compliance
  • Client and Stakeholder Engagement
  • Strategic Planning and Business Development

Requirements:

  • Demonstrated leadership experience in disability or community services
  • In-depth understanding of the NDIS framework, funding rules, and compliance
  • Proven ability in team management, supervision, and staff development
  • Strong operational and financial management skills
  • High-level interpersonal, communication, and stakeholder engagement skills
  • Ability to manage change, solve problems, and drive continuous improvement
  • Proficient in administration and use of client management systems and Microsoft Office 365
  • Tertiary qualification in disability, community services, social work, or related field
  • Experience working with multicultural or CALD communities
  • Proficiency in Excel, SharePoint, and database systems
  • Bilingual skills (Vietnamese highly desirable)

Skill Requirements:

  • Leadership
  • Team Management
  • Financial Management
  • Communication
  • Interpersonal Skills
  • Problem-Solving
  • Continuous Improvement

About Australian Vietnamese Women's Association:

AVWA is dedicated to improving the lives of women and children from culturally and linguistically diverse backgrounds.

We value diversity and inclusion, striving to create an environment that is welcoming and respectful of all individuals.

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