Niddrie Ndis Admin Support Worker

1 week ago

Melbourne, Victoria, Australia Ndis Support Worker Full time

**Job Advertisement: Part-Time/Casual NDIS Office Administrator**

Are you passionate about making a difference in the lives of people with disabilities? Do you have excellent organizational and communication skills? Join our dynamic team as a **Part-Time or Casual NDIS Office Administrator** and help us deliver high-quality support services to our NDIS clients.

**Position**:

- **Job Title**: Part-Time or Casual NDIS Office Administrator
- **Hours**: Flexible part-time hours (up to 20 hours per week)
- **Location**: Niddrie
- **Salary**: Competitive hourly rate based on experience

**About Us**:
We are a growing registered NDIS provider dedicated to supporting all individuals under the National Disability Insurance Scheme (NDIS). We pride ourselves on delivering compassionate, person-centered services that enhance our clients' quality of life.

**Key Responsibilities**:

- **Office Administration**: Manage day-to-day administrative tasks, including data entry, document management, and correspondence.
- **Customer Service**: Serve as a primary point of contact for NDIS clients, responding to inquiries, addressing concerns, and providing timely support.
- **Accounts & Invoicing**: Assist with accounts payable/receivable, prepare and send invoices, process payments, and manage NDIS claims.
- **Rostering**: Support staff rostering to ensure efficient scheduling of support workers for clients, including managing changes and cancellations.
- **Quality Assurance**: Assist in maintaining compliance with NDIS standards, ensuring high levels of service delivery and documentation.
- **Reporting**: Generate reports on service delivery, financials, and compliance for management review.
- **General Support**: Assist with ad-hoc tasks and contribute to the smooth running of the office.

**What You Bring**:

- Previous experience in office administration, preferably within the NDIS or disability sector.
- Strong understanding of NDIS processes, compliance, and invoicing.
- Excellent communication and interpersonal skills, with a customer-focused approach.
- Proficiency in Microsoft Office Suite and experience with rostering software.
- Strong organizational and time-management skills, with the ability to manage multiple tasks effectively.
- A commitment to providing high-quality service and support.

**Desirable Qualifications**:

- Experience in quality assurance and/or compliance within the NDIS sector.
- Familiarity with Xero/Quickbooks or other accounting software.

**Why Join Us?**
- Flexible working hours to suit your schedule.
- A supportive and inclusive team environment.
- The opportunity to contribute to a meaningful cause and make a positive impact on the community.

If you're ready to bring your skills and passion to a rewarding role, we'd love to hear from you

**Job Types**: Casual, Contract

Pay: $25.00 - $29.00 per hour

**Benefits**:

- Employee mentoring program
- Professional development assistance
- Travel reimbursement

Schedule:

- Day shift

Supplementary Pay:

- Overtime pay
- Penalty rates
- Performance bonus

Application Question(s):

- How many hours of work a week are you looking for?

**Education**:

- Certificate I - IV (required)

Licence/Certification:

- National Police Certificate (required)
- Driver Licence (required)
- NDIS Worker Screening Check & Working With Children Check (required)

Work Authorisation:

- Australia (required)

Work Location: On the road

Application Deadline: 27/10/2024

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