Service Designer

4 days ago


Canberra, ACT, Australia Talent International Full time

About The Role


This position demands a blend of creative and analytical skills to produce and refine designs that resonate with diverse audiences and uphold the AEC's strategic goals.


Our Service Designer will provide:



  • Apply expertise to enhance and improve existing software, including designing, developing, implementing and testing software systems, in line with business requirements and software development standards
  • Apply best practice service design methods and processes supporting the future design of client's events or improved customer experiences in existing services
  • Deliver and design appropriate service design artefacts and communication material as required
  • Analyse and improve user experience, taking the viewpoint of the end user

Key Requirements



  • 5 plus years' experience as a UX Designer, Business Analyst, Service Designer or experience in Design/Strategy/Research
  • Experience in key areas of UX Design and its methodologies
  • Understanding of the digital landscape, technologies, trends and key tools
  • Thorough understanding of service design process & activities and significant experience in applying human-centred design thinking
  • Experience in and desire to mentor and upskill less experienced team members

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