Service Designer
4 days ago
About The Role
This position demands a blend of creative and analytical skills to produce and refine designs that resonate with diverse audiences and uphold the AEC's strategic goals.
Our Service Designer will provide:
- Apply expertise to enhance and improve existing software, including designing, developing, implementing and testing software systems, in line with business requirements and software development standards
- Apply best practice service design methods and processes supporting the future design of client's events or improved customer experiences in existing services
- Deliver and design appropriate service design artefacts and communication material as required
- Analyse and improve user experience, taking the viewpoint of the end user
Key Requirements
- 5 plus years' experience as a UX Designer, Business Analyst, Service Designer or experience in Design/Strategy/Research
- Experience in key areas of UX Design and its methodologies
- Understanding of the digital landscape, technologies, trends and key tools
- Thorough understanding of service design process & activities and significant experience in applying human-centred design thinking
- Experience in and desire to mentor and upskill less experienced team members
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