Visionary Service Designer

4 days ago


Canberra, ACT, Australia HiTech Group Full time

This is an exciting opportunity for a skilled Strategic Service Designer to join HiTech Group in Canberra, Sydney, Melbourne or Brisbane. The role comes with a competitive hourly rate of $120-$150 per hour.

Job Overview

HiTech Group is one of Australia's leading Federal Government departments, and we're looking for a talented Strategic Service Designer to play a key role in driving design, development and implementation of Strategic Design activities. The successful candidate will support the implementation of Human Centred evidence design for stakeholders and be responsible for developing processes and training materials that align with industry best practices.

Key Responsibilities
  • Transforming complex findings and outcomes into impactful formats
  • Managing the design and delivery of Service Design artefacts including current and future state Journey Maps
  • Leading workshop design and facilitation to support effective Information Gathering
Requirements

The successful Strategic Service Designer will have experience in:

  • Human Centred design methods with a focus on Service Design Strategy/Research
  • Strong stakeholder engagement and Relationship Management experience
  • Ability to manage and deliver contextual research and insights

Tertiary qualifications in UX Design or related disciplines are desirable.

About Us

HiTech Group offers a great work environment and opportunities for professional growth. We're committed to delivering high-quality services and solutions to our clients. If you have the required skills and experience, we'd love to hear from you.



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