Food and Beverage Operations Manager

3 days ago

Brisbane, Queensland, Australia Stamford Hotels & Resorts Full time

About Us:

Stamford Hotels & Resorts is a leading luxury hotel chain with a reputation for excellence in the hospitality industry. Our flagship hotel, the Stamford Plaza Brisbane, is a 5-star hotel located on the banks of the Brisbane River, offering stunning river views and a unique location in the heart of the city.

About the Role:

We are seeking an experienced and professional F&B Operations Manager to join our team on a full-time basis. As a key member of our Food and Beverage team, you will be responsible for assisting with the leadership of our food and beverage outlets, driving revenue, engaging and developing our team, enhancing and refining the guest experience, managing costs and par levels, ensuring quality and consistent service and product.

Key Responsibilities:

  • Ensure all guest interactions throughout the delivery of food and beverage service are carried out with pride and courtesy by our team.
  • Liaise with outlet managers/supervisors to plan event order requirements.
  • Oversee rostering and duties completed for all service periods across all outlets.
  • Ensure correct cashiering procedures are followed in accordance with hotel standards.
  • Ensure outlets are set in a timely manner in accordance with the specific meal period, inclusive of table set up, buffet set up and clearance.
  • Financial reporting/control of labour and beverage cogs.
  • Council compliance and WH&S is followed by all team.
  • Lead by example by displaying a 'hands on' style, which encourages staff involvement, initiative and a focus on continuous improvement.

Requirements:

  • A minimum of 2 years experience in a similar role as a Food and Beverage Operations Manager.
  • Exceptional attention to detail and clear and concise communication skills, both verbal and written.
  • High standards of personal presentation and grooming.
  • A sound knowledge of the hospitality industry.
  • Knowledge of Argentinian food/cooking is an advantage but not necessary.
  • The ability to work in a fast-paced environment, under pressure and meet deadlines.
  • Current RSA & RMLV.
  • Current Food Hygiene Certificate.
  • Knowledge of Micros system an advantage.

What We Offer:

Stamford Hotels and Resorts is an Equal Opportunity Employer. We offer a competitive salary and benefits package, as well as opportunities for career growth and development.

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