Customer Service Representative

3 weeks ago


Adelaide, South Australia Suncorp Group Full time

Our Terri Scheer brand is a market leader in Landlord Insurance. We are seeking a customer-focused individual to join our team in Adelaide. Our team is driven and focused on delivering outstanding customer service.

This is a full-time Sales and Service role, working Monday to Friday, with rotating start times between 8:00 AM and 9:30 AM. You will be responsible for connecting our customers with new products and services to meet their needs.

Key Responsibilities:

  • Deliver exceptional customer service over the phone
  • Use initiative to understand customer needs and provide solutions
  • Hit sales targets while delivering exceptional service

Requirements:

  • Proven experience in delivering brilliant customer service
  • Knowledge of the insurance market and/or Property Management experience (beneficial but not essential)
  • Ability to use initiative and possess strong problem-solving skills

What We Offer:

  • Flexible working arrangements (hybrid model)
  • Home Office Equipment Reimbursement Scheme – up to $600
  • Bonuses and incentives based on performance against targets

We are committed to helping our people unlock their full potential and unleash their best and brightest selves. With the backing and support of some of the most trusted names in insurance, we provide our people with every opportunity to grow their career as they make a meaningful difference for our customers and our communities.



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