Software Lifecycle Professional

Job Title: Software Lifecycle Specialist

Description:

This is a key role within the Client Success team where you will manage the software agreement lifecycle for our clients, with a primary focus on Cisco. You will build and nurture internal and external relationships with key stakeholders, advocating and advising clients throughout the duration of their agreement to ensure they realize value from their investment.

To be successful in this role, you will have a strong understanding of Cisco software programs, technology, and key licensing schemes to facilitate proactive and credible client discussions.

You will also need to have knowledge and understanding of other software vendors' solutions and seasoned experience in sales and/or client success engagements within a commercial service offering environment.

In addition, you will work to maximize NTT Data's profitability through vendor programmatic funding mechanisms.

Required Skills and Qualifications:

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• A strong understanding of Cisco software programs, technology, and key licensing schemes">
• Knowledge and understanding of other software vendors' solutions">
• Seasoned experience in sales and/or client success engagements">
• Experience with and an understanding of agreement lifecycle stages">
• Demonstrated experience in proactive engagement with clients to support the Sales Specialist achieve on time renewals and maximise growth opportunities">
• Excellent interpersonal skills with the ability to develop and maintain solid stakeholder relationships across client organisations">
• Ability to interpret a client's business strategy and objectives to understand opportunities for NTT Data solutions and services">
• Knowledge of vendor technology including core functionality & features, and ability to link this knowledge to NTT Data's service portfolio">
• Strong consultative and negotiation skills with the ability to identify growth and expansion opportunities">
• Excellent communication skills (verbal and written) coupled with good questioning skills">

Benefits:

NTT Data is a Global Top Employer and holds Family Friendly Workplace accreditation. We believe in bringing out the best in you by providing an environment and flexibility that enables you to thrive at work and at home.

We offer a range of benefits, including flexible working, leave options that allow you to contribute to your community, study, or just take time to recharge, income protection insurance, and a comprehensive wellbeing program.

About Us:

NTT Data is a trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimise and transform for long-term success.

We invest over $3.6 billion each year in R&D to help organisations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies.

Why Join Us?

We are proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment.

We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category.

Seniority Level: Mid-Senior level
Employment Type: Full-time
Job Function: Information Technology
Industries: IT Services and IT Consulting

Keyword: SoftwareLifecycleSpecialist