Documentation Specialist for IT System Transitions

3 days ago


Canberra, ACT, Australia EDT Global Pty Ltd. Full time

At EDT Global Pty Ltd., we are seeking a highly skilled Documentation Specialist to lead the transition of our IT systems into sustainment.

About the Role

This is a specialist role that will provide expertise in system documentation and presentation to ensure effective transition into ongoing BAU support needs. The successful candidate will work closely with the Delivery Manager and Server Engineer to capture and present system documentation, architecture, and security accreditation documents.

We are looking for an individual who has experience with ITSM change management and can effectively communicate with external stakeholders to ensure requirements are captured and presented professionally. This role requires strong analytical and problem-solving skills, as well as excellent written and verbal communication skills.

Key Responsibilities
  • Lead engagement with external stakeholders to capture and present requirements for approval.
  • Work with the Delivery Manager and Server Engineer to ensure system documentation is accurately captured and presented.
  • Assist the team in presenting Architecture and Security Accreditation documentation to streamline coordination and approval activities.
What You'll Need

To be successful in this role, you will need:

  • Experience with ITSM change management.
  • Strong analytical and problem-solving skills.
  • Excellent written and verbal communication skills.
Working at EDT Global Pty Ltd.

EDT Global Pty Ltd. offers a dynamic and supportive work environment, with opportunities for career growth and professional development. We offer a competitive salary package, including a base salary of $120,000 per annum, paid annually, based on your location in ACT, Australia.

The estimated annual salary range is based on industry standards for similar roles in Canberra, ACT, and may vary depending on your level of experience and qualifications.

Security Clearance Requirement

This role requires NV1 security clearance.



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